Business Operations Associate

Due to the rapid growth of our Scaled Diligence Programmes business, Control Risks is seeking a candidate with strong initiative to oversee all aspects of project delivery and business administration. The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.

Client project coordination

• Onboarding new clients in line with internal business requirements
• Provide first level of client task management, processing client orders and recording them in internal system.
• Support the delivery management team with general day-to-day operational tasks and address issues when they arise.

Financial support

• Assist finance team in local office with client invoicing and administration
• Work with global ops team to support monthly revenue reporting
• Process expenses for Head of Sales (APAC)

Operational support

• Timesheet reporting
• Support with operational requests from the SDP team
• Assist with the preparation of client contracts and administration 
• Generate client reports 
• Raising POs for APAC
• Onboarding/off boarding new joiners in APAC/globally
• Ad-hoc tasks when required

Requirements

Essential

• Experience in Microsoft Office – especially Excel
• Full fluency in English and Mandarin
• Attention to detail
• Excellent time management and prioritisation
• Confident to raise concerns and discuss solutions
• Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts

Preferred

• Education or work experience in compliance sector
• Prior experience of using internal enterprise systems
• Educated to degree level is desirable

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.