We are seeking a highly organized and execution-driven Project Manager to oversee the operational delivery of outsourcing and recruitment projects. This role focuses on ensuring delivery excellence, enforcing process compliance, and enabling commercial operations readiness to support revenue realization.

The ideal candidate will have strong coordination skills, attention to detail, and the ability to manage multiple workflows while maintaining high operational accuracy.

Key Responsibilities

1. Delivery Governance

Drive project execution from kick-off to deployment
Monitor hiring progress and delivery timelines
Identify, manage, and escalate delivery risks

2. Process Ownership

Ensure adherence to operational workflows and governance standards
Maintain accurate and up-to-date project documentation
Ensure compliance with internal delivery processes

3. Commercial Operations Coordination

Ensure all operational inputs required for invoicing are complete and accurate
Track contract durations, renewals, and continuity
Support revenue realization by minimizing operational gaps

4. Stakeholder Management

Coordinate across recruitment, HR, finance, and operations teams
Ensure smooth transitions between different project stages
Maintain clear and consistent delivery communication

5. Lifecycle Coordination

Ensure onboarding readiness for deployed resources
Support tracking of performance check-ins
Coordinate and ensure completion of offboarding processes

Primary Responsibilities

Project delivery execution
Commercial operations readiness
Process governance & compliance
SLA adherence
Contract lifecycle tracking
Delivery coordination

Secondary Responsibilities

HR administration coordination
Onboarding documentation tracking
Resource lifecycle administration
Operational logistics coordination

Requirements

Bachelor’s degree in Business, Operations, HR, or a related field
4–8 years of experience in project management, operations, or staffing delivery
Experience in outsourcing or recruitment operations is preferred

Core Competencies

Execution Excellence – strong ownership and follow-through
Process Management – ability to enforce structure and governance
Attention to Detail – high level of accuracy
Stakeholder Coordination – strong cross-functional collaboration
Problem Solving – proactive risk identification and resolution
Organizational Skills – ability to manage multiple workflows

Project Manager -Commercial Operations & Delivery -RTG