This job was posted more than 40 days ago and might be expired.
Myodetox logo

Part-Time Front Desk Associate - Richmond, BC

Myodetox·See all Myodetox jobs on Jobr

Posted about 1 month ago

Office6633 Buswell Street, Unit 175, Richmond, BC V6Y 0M438k - 45k CAD
We are looking to hire a Part-Time Front Desk Associate at Myo - Richmond.
 
đź“Ť Myodetox - Richmond (6633 Buswell St #175, Richmond, BC)
 
đź’ˇ The ideal candidate would be working 2-3 shifts a week, including Wednesday PM and Friday AM shifts.
 
The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!
 
As a member of our front desk team, you will deliver exceptional hospitality, managing clinic operations, and support our team of expert clinicians. You’ll play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives. 
 
Who We Are
 
Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.
 
Join us in our mission to raise body IQ globally! #FutureproofYourBody
### What You'll Do
  • Provide all clients exceptional service and hospitality in line with Myodetox standards
  • Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
  • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
  • Ensure all claims, invoices, transactions are submitted and filed accurately.
  • Maintain clean, consistent client notes for seamless service to each client
  • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
  • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
  • Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
  • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant
    • ### Who We're Looking For
  • You have 1+ years of experience working in a customer service and/or hospitality role
  • You must be able to work a minimum of 2-3 shifts
  • You care deeply about ensuring positive client interactions and experiences
  • You are proud of the team and workspace you’re a part of, exemplified through a well maintained, presentable clinic
  • You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
  • You’re passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
  • You perform your job duties with consideration and care for business driving booking strategies
  • You thrive in a fast paced environment
  • You are innately curious, always seeking to solve problems, answer questions and better your work product
  • You show up as your authentic self day in and day out, making your voice heard
  • You prioritize your own physical and mental health so you can show up as your best version in the workplace
    • ### Myo Benefits + Perks
  • 100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify)
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Complimentary paid staff treatment sessions
  • Bonus payout for referral of new team members
  • Subsidized mental health support through our EAP - Homewood
    • Apply today - here's what you can expect
     
    Our Hiring Process
     
    We believe in creating a thoughtful and engaging hiring experience—just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.
     
    This is also your chance to dive deep into your customer service and administrative experience, align with our Myo values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you’d be a part of!
     
    We’re excited to meet you and explore the possibilities together!
     
    Why Myo?
     
    At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.
     
    Join us in helping people move better, feel better, and Futureproof Their Bodies.
     
    Core Values and Principles
     
    At the heart of our operational ethos lie our core values, encapsulated by a commitment to:
     
    * Care Deeply (Empathy)
    * One Team, One Dream (Collaboration)
    * Make it Count (Focus)
    * Set the Pace (Ambition)
    * Never Stop Learning (Curiosity)
     
    đź’ˇ Learn more about us through our YouTube and Instagram.

    Other open roles at Myodetox(6)

    Licensed Massage Therapist - Studio City
    12833 Ventura Blvd #153, Studio City, CA 91604
    On-site
    Pelvic Floor Physical Therapist| Founding Team Opportunity | Manhattan Beach
    1129 N Sepulveda Blvd, Manhattan Beach, CA 90266
    On-site
    Physical Therapist | Founding Team Opportunity | Manhattan Beach
    1129 N Sepulveda Blvd, Manhattan Beach, CA 90266
    On-site
    Chiropractor | Founding Team Opportunity | Manhattan Beach
    1129 N Sepulveda Blvd, Manhattan Beach, CA 90266
    On-site
    Chiropractor - West Hollywood
    8354 Santa Monica Boulevard, West Hollywood, CA 90069
    On-site
    See all Myodetox jobs on Jobr
    Job details
    Workplace
    Office
    Location
    6633 Buswell Street, Unit 175, Richmond, BC V6Y 0M4
    Salary
    38k - 45k CAD
    per year
    Myodetox logo
    Myodetox
    View company page

    Experience Myo's expert physical therapy to reduce pain, improve movement, and prevent injuries. Our science-backed approach helps you FutureProof your body so you can continue doing what you love. Book your session today.

    WebsiteLinkedIn+3
    Industry
    Health, Wellness & Fitness
    Headquarters
    Toronto, Ontario
    Founded
    2015
    Company location
    Toronto, Ontario
    Specialties
    Physiotherapy, Physical Therapy, Chiropractor, Massage Therapy, Guest Experience, Customer Success, Medical Administration, Manual Therapy, Innovation, Education, Community, and Hospitality

    Key team members

    Steve Krueger

    Steve Krueger

    Bill Stauffer

    Bill Stauffer

    Joe Miller

    Joe Miller

    Aaron Scheinfeld

    Aaron Scheinfeld

    Apply smarter with Jobr

    Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.

    Direct from company career pages
    AI-personalised cover letters
    Human review before every submit
    Application tracking & follow-ups