About the Role

We’re looking for a commercially driven Mid-Market Account Manager to own and grow a portfolio of customers across the mid-market segment. You’ll act as the primary point of contact, managing the full sales cycle—from identifying new opportunities through to closing deals and driving long-term customer value.

This is a highly consultative role where success comes from understanding customer challenges and positioning solutions that deliver measurable impact. If you bring a technical or engineering background and enjoy translating complex solutions into business value, you’ll thrive here.

What You’ll Be Doing

Own and grow your accounts

Manage and expand a portfolio of mid-market customers (typically $100M–$1B revenue range)
Drive upsell, cross-sell, and renewal opportunities to maximise account value
Build strong relationships with stakeholders across technical, business, and executive levels

Drive new business

Identify, qualify, and close new opportunities across your territory
Run discovery sessions and deliver compelling product demonstrations
Maintain a healthy pipeline and consistently achieve or exceed sales targets

Deliver a great customer experience

Act as a trusted advisor throughout the customer lifecycle
Ensure successful onboarding and adoption of solutions
Maintain high customer satisfaction and long-term retention

Collaborate and lead

Work within a virtual account team to deliver the best outcomes for customers
Share insights, mentor peers, and contribute to team success

What We’re Looking For

Experience

Proven success in B2B sales (3+ years), ideally in SaaS, analytics, or technology
Track record of hitting or exceeding sales quotas
Experience managing mid-market or complex accounts

Skills & capabilities