Vendor Strategy and Operations Manager

We are seeking a Vendor Strategy and Operations Manager to support our Marketing & Communications (MarComms) team. In this role, you will oversee the day-to-day operations that enable effective engagement with external vendors, ensuring processes are efficient, scalable, and aligned with organizational needs. 

Reporting to the Director of Vendor Strategy & Operations, you will play a critical role in managing vendor workflows, maintaining data integrity, supporting onboarding and sourcing efforts, and delivering reporting and insights that inform decision-making. 

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is passionate about improving how teams and partners work together. 

Vendor Operations & Workflow Management  

• Manage vendor request workflows, including coordination with internal stakeholders and external partners   

• Ensure requests are complete, accurate, and aligned with approval and documentation requirements   

• Track tasks, timelines, and deliverables related to contract lifecycle   

Project & System Management  

• Create and manage vendor-related projects within a work management system (e.g., Workfront)   

• Maintain accurate project setup, task assignments, and financial tracking   

• Monitor project progress and ensure alignment across teams   

Invoicing, Payments & Purchase Orders  

• Support invoice processing, including validation of deliverables and proper coding   

• Partner with Finance and Procurement teams to create purchase orders and resolve discrepancies   

• Ensure vendors are properly set up for payment and address issues as they arise   

Vendor Data & Reporting  

• Maintain accurate vendor records, including contracts, pricing, and performance data   

• Ensure data consistency across systems and support reporting needs   

• Produce regular reports on vendor activity, spend, and performance   

Vendor Onboarding & Support  

• Coordinate onboarding activities, including distribution of agreements and required documentation   

• Provide vendors with access to tools, resources, and operational guidelines   

• Maintain onboarding materials and ensure a consistent vendor experience   

Vendor Sourcing & Coordination  

• Support vendor research, sourcing, and evaluation processes   

• Assist internal teams in identifying vendors that meet project needs   

• Facilitate communication between vendors and internal stakeholders   

Performance Tracking & Continuous Improvement  

• Support vendor performance evaluation processes and maintain documentation   

• Identify process inefficiencies and recommend improvements   

• Contribute to the development of scalable vendor operations practices   

• 2-4 years of experience in operations, vendor management, project management, or a related field   

• Experience working cross-functionally with teams such as Finance, Procurement, or Legal   

• Strong organizational skills with the ability to manage multiple priorities   

• High attention to detail and commitment to data accuracy   

• Strong communication and stakeholder management skills   

• Ability to work effectively in a fast-paced, evolving environment   

• Experience with enterprise work management tools (e.g., Workfront)   

• Familiarity with contracting, procurement, or vendor management processes   

• Experience building reports, dashboards, or operational insights   

• Demonstrated ability to improve processes and drive operational efficiency