Sales Operations Analyst

Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto combines scale with expertise to deliver trust and compliance. Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by leading organisations including Whatfix, Anaconda, Ultrahuman, WeWork, AI Foundation, and HackerRank, Sprinto supports 300+ integrations and 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS.

 

Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla, Sprinto is recognised as a Leader on G2 in Compliance Automation and has been named a LinkedIn Top Startup multiple years in a row.

 

At Sprinto, your work has purpose — and your life has space. We are a workplace where you’re empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced, innovative, and supportive environment.

 

Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined.

 

Reporting to the Head of Outbound / Revenue Operations, the Analyst — Outbound Operations will be the operational backbone of Sprinto's outbound sales engine. You will own the day-to-day systems, processes, and data that keep the SDR and outbound AE teams running at full capacity — from ensuring every rep is tooled up and reachable on Day 1, to making sure no domain goes dark and no number gets flagged as spam.

This is a high-execution, detail-oriented role for someone who thrives in structured BAU environments and takes genuine ownership of the operational plumbing that powers outbound revenue.

 

1. Incentive & Compensation Tracking

• Calculate and track monthly/quarterly incentives for SDRs and AEs, ensuring alignment with attainment, SPIFFs, and comp plans
• Maintain accurate payout trackers, reconcile discrepancies, and partner with Finance/RevOps to ensure transparent, well-documented processes

2. Daily & Weekly Reporting

• Own outbound performance reporting across activity, pipeline, and outcome metrics with clear dashboards in HubSpot and Sheets
• Deliver weekly insights and MBR data packs with trend analysis, outliers, and actionable recommendations for leadership

3. Email Deliverability & Domain Health

• Monitor domain health (SPF, DKIM, DMARC, BIMI), inbox placement, and key deliverability metrics, proactively resolving issues
• Manage mailbox/domain warm-up, sequence audits, and collaborate with IT/vendors on DNS, blacklisting, and authentication fixes

4. Spam & Caller ID Monitoring

• Track and improve caller ID reputation, answer/connect rates, and spam flags across dialers
• Manage number rotation, remediation (Hiya, TNS, etc.), and report call health trends to leadership

5. New Rep Onboarding & Tool Access

• Own end-to-end tool provisioning (CRM, sequencing, dialer, enrichment) and ensure readiness before outreach begins
• Maintain onboarding playbooks, streamline workflows with cross-functional teams, and support new hires with tool training and troubleshooting

 

Sprinto is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. You are welcome at Sprinto for who you are, and we encourage you to bring your complete selves to work. Our culture is built on the strength of diverse thinking — when people with different perspectives, ideas, and ways of solving problems come together, it fuels collaboration and accelerates our mission.

 

At Sprinto, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. Please share your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen.