Company Description
Lance is revolutionizing the hospitality industry with autonomous AI agents that handle tasks such as answering calls, closing sales, and managing operations, enabling teams to focus on guests. Trusted by leading hotel groups in the United States, Lance supports over 50 hotels, including renowned brands like Marriott, Hilton, and Hyatt. Built on advanced Computer Use Agent technology, Lance's AI agents integrate seamlessly with hotel software, make real-time decisions, and execute complex multi-step tasks efficiently. By automating operational workflows, Lance empowers hotels to deliver enhanced guest experiences.
Role Description
This is a full-time, on-site position based in San Francisco, CA, for a Product Manager at Lance. The Product Manager will oversee the roadmap and lifecycle of assigned products, collaborating with cross-functional teams to define requirements, prioritize features, and deliver innovative solutions. Responsibilities include conducting market research, gathering customer feedback, managing development cycles, and evaluating product performance. The role demands proactive leadership, effective communication, and a commitment to delivering exceptional tools that drive client success.
Qualifications
Work 996 In Person San Francisco
Product Management skills, including roadmapping, backlog prioritization, and product lifecycle management
Market Research and User Research skills to understand customer needs and industry trends
Strong Communication and Collaboration abilities to work effectively with engineering, design, and business teams
Analytical Thinking and Problem-Solving skills to identify opportunities for improvement and create efficient solutions
Experience in SaaS, AI technology, or hospitality software is a plus
Bachelor’s degree in Business, Computer Science, Engineering, or a related field
Strong organizational and time management skills with the ability to handle multiple projects simultaneously
Total Compensation
$200,000 - $260,000 Cash + Equity + Bonus
AI-powered operations platform for hotels — guest calls, staff messaging, housekeeping, work orders, and scheduling in one place.
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