We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The Role
Working within the Enterprise Technology team, you will own the website as a scalable, global product. This isn't a marketing content role; it’s a platform role. You’ll be the bridge between marketing demand and our Salesforce orchestration layer, ensuring every lead is captured, routed, and attributed with surgical precision.
You will lead a dedicated engineering squad to optimise the acquisition funnel, embed a culture of rigorous experimentation, and build the "Market-in-a-Box" capabilities required for our rapid international, channels and verticals expansion. You’ll be responsible for the technical "handshake" that turns a website visitor into a high-quality opportunity in our CRM.
What you’ll do
- Own the Global Roadmap: Lead the product strategy for our web experience, treating the site as a scalable platform that supports multiple languages, channels and regulatory requirements.
- Funnel Engineering & CRO: You’ll use data to identify friction in the "Lead → Opportunity" journey and build the product features to fix it.
- Salesforce & Lifecycle Integration: You own the technical "handshake" between the web and our Salesforce CRM. You’ll ensure lead capture, routing logic, and attribution models are bulletproof.
- Strategic Alignment: Act as the strategic pivot point between Marketing (Paid/SEO) and our Customer Lifecycle teams. You’ll turn marketing ambitions into technical requirements.
- International Scale: Build the "Market-in-a-Box" web capabilities needed to support our aggressive 2026 expansion targets.
- Measure What Matters: Move beyond "traffic" metrics to focus on high-quality lead volume, conversion velocity, and commercial value measures.
What you’ll bring
- Technical Product DNA: You’ve managed complex digital products before. You understand how a website interacts with a CRM and how data flows through the lifecycle. Experience with a CMS is highly valuable.
- Growth Mastery: You have a proven track record in CRO and A/B testing. You don't just guess what works; you hypothesise, test, and scale.
- Stakeholder Diplomacy: You can hold the line. You know how to balance "urgent" marketing content requests with the "important" long-term platform health.
- Global Mindset: Experience with internationalisation and localisation at scale is a huge plus.
- Data Rigor: You are comfortable with "messy reality" but relentless in your pursuit of clean data and actionable insights.
- Bias for Delivery: We value "shipped" over "perfect." You are pragmatic and focused on unblocking your team to drive measurable ARR.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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Combine the power of SMS marketing and sweepstakes acquisition to accelerate your e-commerce growth.
Key team members
Jennifer Goldberg
Brandon Ribak
Erin Keane
Matthew Guidice
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