Technical Account Manager
Posted 2 months ago
About the Role
The Technical Account Manager (TAM) is a deeply technical post-sales role focused on driving successful adoption of Azul Prime within a portfolio of strategic customers. Unlike a traditional TAM role, this position is hands-on and technical first. You will spend the majority of your time engaged with customer engineering teams on JVM performance tuning, troubleshooting, reliability engineering, and architectural guidance. Strong relationship skills matter, but it is technical credibility with developers, SREs, and architects that makes this role successful.
You will be trusted by Azul’s most important accounts to ensure that their mission-critical Java applications run on Prime with the best possible performance, stability, and cost efficiency. And you will serve as the bridge between customers and Azul’s engineering organization, feeding real-world insights back into the product.
What Makes This Role Different
- Technical depth first. Expect to spend significant time reading thread dumps, GC logs, and flight recordings — not building slide decks.
- Direct partnership with Azul engineering. You will work side-by-side with our runtime, GC, JIT compiler, and tooling teams on complex customer issues.
- Ownership of technical outcomes. You own production adoption of Azul Prime within your accounts — from candidate application selection through successful rollout and ongoing optimization.
### Key Responsibilities
Strategic Account Ownership
Technical Leadership
Product & Engineering Partnership
Enablement & Knowledge Sharing
Preferred Qualifications
Why Azul
At Azul, you will work alongside a team of Java experts who genuinely love the platform, on problems that matter to some of the most demanding engineering organizations in the world. Our technology powers mission-critical Java workloads at massive scale, and our customers rely on us precisely because we go deeper on Java than anyone else. If you want your technical expertise to have outsized impact — and you want to be surrounded by people who share that passion — we would love to talk!
Other open roles at Azul Linhas Aéreas Brasileiras(6)
Azul is an ocean justice organization working with Latinx communities to protect the Ocean and coasts. Founded in 2011 by Marce Gutiérrez-Graudiņš to elevate Latinx perspectives and participation in ocean conservation, Azul has long advocated for ocean justice and equity at the international and national levels, as well as in the state of California, where the organization is based.
Key team members
Celia C.J. Solis
Jessica Vazquez
Sonia Azul
Tim Tarbutton
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