Senior Project Manager - M365

About the Role
We are seeking an experienced Senior Project Manager with deep expertise in Microsoft 365 (M365) to lead the successful delivery of projects across diverse client environments. This is a hands-on role requiring end-to-end ownership of project execution, ensuring delivery aligns with technical, commercial, and operational objectives.

You will manage multiple projects simultaneously, oversee governance and stakeholder engagement, and ensure high-quality outcomes across the M365 ecosystem. This role is ideal for a proactive leader who thrives in fast-paced environments and is confident managing complex enterprise-level initiatives.

About the Client
You will be working with a well-established and forward-thinking technology services provider delivering enterprise-grade solutions across modern workplace and cloud ecosystems. The organisation is known for its strong delivery standards, collaborative culture, and commitment to driving client success through innovation and technical excellence.

Experience & Domain Expertise

• Proven track record of delivering Microsoft 365 projects within MSP, consulting, or enterprise environments
• Strong expertise across Microsoft 365 services including Exchange Online, SharePoint Online, and Microsoft Teams
• Solid understanding of Azure AD (Entra ID), Intune, and security frameworks
• Knowledge of networking fundamentals and Windows Server environments
• Experience delivering M365 migrations, tenant consolidations, and security/compliance initiatives

Project Management & Methodologies

• Strong command of delivery methodologies including PRINCE2, Agile, and hybrid approaches
• Demonstrated ability to manage multiple concurrent projects in a fast-paced environment
• Experience in managing project scope, timelines, risks, and financials

Stakeholder & Communication Skills

• Excellent stakeholder management and client engagement capabilities
• Strong communication and documentation skills
• Ability to lead cross-functional teams and ensure alignment across technical and business stakeholders

Certifications

• PRINCE2 Practitioner, PMP, AgilePM, or equivalent project management certification (preferred)

Project Leadership & Execution

• Lead end-to-end delivery of Microsoft 365 projects including tenant setups, migrations, and implementations
• Oversee deployments across Exchange Online, SharePoint, Teams, Intune, and identity/security solutions
• Define project scope, timelines, and resource plans in collaboration with stakeholders
• Manage multiple projects concurrently, from small initiatives to complex enterprise migrations
• Monitor risks, resolve issues proactively, and ensure timely escalation where required
• Maintain high-quality project documentation, registers, and artefacts

Team Coordination & Collaboration

• Coordinate cross-functional teams including engineers, security specialists, and support teams
• Collaborate closely with service desk, NOC, and architecture teams to ensure operational alignment
• Ensure smooth knowledge transfer and readiness prior to transition into BAU support

Client Engagement & Communication

• Act as the primary point of contact throughout the project lifecycle
• Build strong client relationships through proactive and transparent communication
• Facilitate meetings, workshops, and regular status updates
• Manage expectations and ensure client confidence in delivery outcomes

Commercial Management & Governance

• Track project financials, milestones, and delivery timelines
• Manage change requests and scope variations in line with governance frameworks
• Ensure accurate billing aligned with delivery progress
• Apply structured delivery methodologies to maintain consistency and quality
• Ensure compliance with security, governance, and quality standards

Reporting & Metrics

• Provide regular reporting on project status, risks, and dependencies
• Maintain accurate schedules, financial tracking, and documentation
• Conduct post-project reviews and implement lessons learned to enhance future delivery