- Drive an automation-first approach for validating APIs, UI, and backend systems with a strong focus on production readiness
- Design and maintain test frameworks aligned to operational use cases, including regression, integration, and release validation
- Lead performance and load testing initiatives to ensure systems can handle real-world traffic and scale
- Analyze QA and production metrics (defect leakage, failure patterns, test coverage) to proactively identify quality gaps
- Support release validation and production readiness, ensuring deployments meet reliability and performance standards
- Leverage AI-driven testing tools and techniques to improve defect detection, optimize test coverage, and enhance efficiency
- Collaborate with Production Support teams to reproduce issues, validate fixes, and prevent recurrence
- Balance automation with targeted manual and exploratory testing, especially for edge cases and high-risk scenarios
- You will contribute to building an operations-driven quality ecosystem, where testing is continuous, intelligent, and directly aligned with system reliability and customer impact.
· Drive end-to-end quality strategy across applications ensuring high standards in functional, performance, and reliability testing.
· Perform manual and exploratory testing for edge cases and usability scenarios.
· Leverage AI-driven testing tools and techniques to improve coverage and efficiency.
· Design and implement robust test automation frameworks for API, UI, and backend systems.
· Collaborate with Engineering, Product, and DevOps teams to ensure quality is built into the development lifecycle.
· Develop and execute API testing strategies using tools like REST Assured and SoapUI.
· Lead front-end testing initiatives ensuring seamless user experience across devices and browsers.
· Define and execute performance and load testing strategies for scalability and resilience.
· Analyze QA metrics (defect leakage, coverage, pass rates) to improve processes.
· Integrate automated tests into CI/CD pipelines for continuous testing.
· Maintain strong test documentation, traceability, and defect prevention strategies.
### What you need to be successful· 6–10+ years of experience in QA / SDET roles.
· Strong understanding of manual testing and exploratory testing techniques.
· Strong hands-on experience in automation frameworks for API and UI testing.
· Experience with API testing tools such as REST Assured, SoapUI.
· Experience with UI automation tools like Selenium, Cypress, or Playwright.
· Experience in performance/load testing using JMeter, Gatling or similar.
· Ability to define and analyze QA metrics and KPIs.
· Experience in Agile environments with CI/CD integration.
· Understanding of backend systems, APIs, and distributed architectures.
· Exposure to AI-driven testing tools or frameworks.
· Strong debugging, problem-solving, and communication skills.
Nice to Have
· Experience with BDD frameworks (Cucumber, SpecFlow).
· Experience with test data management and mocking/stubbing tools.
· Exposure to cloud environments (AWS/Azure).
· Familiarity with Docker/Kubernetes.
· Basic knowledge of security testing.
· Exposure to GenAI-based test case generation or AI/ML-based testing tools.
Success Metrics
· Reduction in production defects.
· Improved test execution cycle time.
· Increased adoption of AI-driven testing.
· Improved overall product quality and release confidence.
· Effective performance validation and scalability readiness.
· High automation coverage across critical flows.
Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester with a mission of growing value through loyalty. We turn complex customer data into actionable insights, leveraging composable technology, human-guided AI, and strategic services to enable loyalty outcomes across industries such as retail, travel and hospitality, financial services, entertainment, QSR, telecom and more. Our Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart. Named a Top Workplace in the USA, and Top Remote Workplace, the best and brightest minds in loyalty come together at Kobie, driven by passion and innovation. We’re always looking for talented individuals, currently hiring in the U.S. and in India, who are ready to join a collaborative, growth-focused culture.
Key team members
George Zilvetti
Chuck Ford
Armando Pando
Aidan Lundy
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