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IT Administrator

Posted 3 months ago

RemoteLondon

What we're looking for

We are looking for an experienced and proactive IT Administrator to join our Security & IT team. You’ll be responsible for the day-to-day administration of devices, services, and systems across the organisation. This role blends IT operations with a strong emphasis on scalability, automation, and security best practices. You’ll have the opportunity to define internal IT processes, support our global organisation, and partner with security engineers to keep our environment efficient and secure. If you’re excited to solve complex challenges and make a meaningful impact in a fast-growing company, we’d love to hear from you!

What you'll be doing

  • Own end-to-end employee onboarding: device provisioning, configuration, and day-one readiness

  • Manage global IT inventory across regions: ensuring accurate tracking of all assets

  • Oversee device lifecycle: procurement, distribution, refresh, and decommissioning

  • Provide L1/L2 support for hardware: connectivity, and access issues across a distributed team

  • Administer MDM (macOS & Windows): enrollment, policies, compliance, and troubleshooting

  • Manage SaaS access: (Google Workspace, Slack, Jira), including onboarding/offboarding workflows

What you'll need

  • 3–5 years of experience in IT support or IT operations, ideally in a remote or distributed environment

  • Hands-on experience with MDM tools (Kandji, Jamf, or Intune)

  • Experience managing IT hardware and logistics across multiple locations or countries

  • Familiarity with SaaS user provisioning (Google Workspace, Slack, Jira, etc.)

  • Solid understanding of basic networking (WiFi, VPN, DNS) and structured IT processes

Job details
Workplace
Remote
Location
London

ARQ opens the world's strongest currencies and markets to investors, travelers and workers to store and grow their money from anywhere in the world.

Industry
Financial Services
Headquarters
New York, NY
Company location
New York, NY

Key team members

Will Neale

Will Neale

Demeter Sztanko

Demeter Sztanko

Rayan Beydoun

Rayan Beydoun

Caitlin Marcelino (West), MBA

Caitlin Marcelino (West), MBA

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