About the unit:
Last Mile Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.
About the job:
The Area Manager shall manage hub operations within assigned areas by meeting the desired hub health and promptly resolving operational gaps or problems and ensure that all hubs under his/her care are aligned and compliant with company protocols, strategies and directives.
Monitor the day to day operations.
Conduct random audits across all stations under his care, to determine and address operational gap, if there is any.
Ensure that all employee is compliant with finance-related protocols such as, but not limited to, the use of company resources and management of funds assigned to the station expenses shall be thoroughly checked and endorsed for approval/disapporval on a regular basis to ensure good cash flow and to prevent or catch fraud.
Pay regular visits to stations to ensure visibility and leadership presence among employees
Provide expertise in station operations and be the resource person on matters related to station management, operating capacity and compliance
Ensure timely escalation of station issues, when necessary, in order for senior management to act without due delay on the provision of solutions
Experience in logistics or e-commerce industries is preferred
Minimum of 3 years of relevant work experience in the supervisor role
Experience in using any Enterprise Resource Planning (ERP) softwares such as warehouse management systems, or equivalent is an advantage
Cash Management
Resource Management
Geographical knowledge or familiarity of the assigned region
Can build rapport with riders, station heads, and mid-level Managers
Willing to travel
Other open roles at Ninja Van(6)
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
Key team members
Kuo-Yi Lim (林国毅)
Pankaj Kumar
John Tan
Essa Gahol
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