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Revenue Operations Analyst

Posted 3 months ago

RemoteToronto70k - 80k CAD


About FacilityOS

FacilityOS is a dynamic and innovative B2B SaaS company headquartered in the heart of Toronto's vibrant tech ecosystem. We are on a high-growth trajectory, providing a market-leading platform that helps businesses improve their safety, security, compliance, and efficiency across many critical facility touchpoints. We are a team of passionate, driven individuals committed to excellence, innovation, and redefining our industry.

At FacilityOS, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

About The Role:

At FacilityOS we have built and continue to build, a modern revenue engine — one that runs on clean data, smart automation, and seamless system integrations.

We’re looking for a Revenue Operations Analyst to help build and maintain the GTM systems that power our Sales, Marketing, and Customer Success teams.

In this role, you’ll focus on techstack administration, reporting, and ensuring a clean dataset — ensuring our go-to-market stack is scalable, efficient, and insight-driven.

You’ll report to the Senior Manager of Revenue Operations and collaborate closely with partners across GTM, Enablement, and Data — serving as the connective tissue between business processes and the systems that support them.

Salesforce & GTM System Administration

  • Support day-to-day administration of Salesforce, including field updates, user support, basic automations, page layouts, and dashboards.

  • Process and manage ad hoc system updates across Accounts, Opportunities, Quotes, Contracts, Leads, Campaigns, and related objects.

  • Ensure Salesforce and connected systems (HubSpot, Gainsight, Gong, Salesloft, Pendo, etc.) remain aligned and accurately reflect the customer lifecycle.

  • Assist in maintaining clear documentation of system configurations, processes, and data definitions.

Data Integrity & Reporting

  • Maintain high standards of data hygiene and governance across all GTM systems to ensure accuracy and consistency.

  • Monitor data quality and proactively identify gaps, inconsistencies, or process breakdowns.

  • Build and maintain reports and dashboards to support teams across the org (Sales, Marketing, CX, Finance, Product).

  • Fulfill recurring and ad hoc reporting requests to support day-to-day business decisions.

  • Support forecasting and performance tracking by ensuring underlying data is reliable and structured.

Process & Operational Support

  • Partner with Sales, Marketing, and CX teams to support updates and improvements to GTM processes.

  • Help enforce consistent use of Salesforce and related tools to ensure clean pipeline and customer data.

  • Contribute to process documentation and internal training materials.

  • Support system enhancements and tool implementations as needed.

Why This Role Matters

This role is critical to maintaining a clean, organized, and scalable revenue tech stack. By ensuring accurate data and well-structured processes, the RevOps Analyst enables our go-to-market teams to operate efficiently, make informed decisions, and present a reliable view of the business to leadership and the market.

What You’ll Bring

  • 1–2 years of experience in Revenue Operations, Sales Operations, Business Systems, or a related analytical role (SaaS or technology environment preferred).

  • Hands-on experience working within Salesforce (reporting, fields, basic automation, dashboards). Salesforce Admin certification is a plus but not required.

  • Familiarity with Salesforce CPQ would be a significant advantage

  • Familiarity with GTM tools such as HubSpot, Gainsight, Gong, Pendo, Salesloft, or similar platforms.

  • Strong comfort working with data, including reporting, data validation, and basic data cleanup.

  • A detail-oriented mindset with a strong sense of ownership over data quality and accuracy.

  • Ability to manage multiple requests and prioritize effectively in a fast-paced environment.

  • Clear communication skills and the ability to work cross-functionally with both technical and non-technical stakeholders.

  • A proactive, organized approach with a desire to build and maintain clean, scalable systems.

Why This Role Matters

You’ll play a critical role in building the foundation that powers our revenue engine — ensuring our GTM teams have the tools, data, and automation they need to operate at peak performance.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada or United States.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

Job details
Workplace
Remote
Location
Toronto
Salary
70k - 80k CAD
per year

FacilityOS is the leading visitor & facility management platform, trusted by global enterprises to optimize key facility processes for compliance, safety, & security.

Industry
Software Development
Headquarters
North York, Ontario
Founded
2014
Company location
North York, Ontario
Specialties
Workplace Safety Software, Facility Security Software, Facility Management Software, Emergency Management Software, Contractor Compliance Software, Visitor Management Systems, Logistics and Asset Tracking, Workplace Compliance Solutions, Access Control Integration, Evacuation Management, Enterprise Facility Management, Industrial Safety Solutions, Contractor Management Software, Digital Chain of Custody, Occupational Health and Safety Compliance, Secure Facility Operations, Smart Building Software, Audit-Ready Facility Systems, High-Security Facility Management, and Compliance Management Softw

Key team members

Jeff Gladwish

Jeff Gladwish

Rob Daleman

Rob Daleman

George Kypreos

George Kypreos

Michael Saldi

Michael Saldi

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