Viome is a leading biotech company dedicated to enhancing human health through innovative products and personalized health solutions. Our mission is to digitize, decode, and decipher human biology for preventative, diagnostic, and therapeutic applications. Join our dynamic team and contribute to our growth and success.

The Director of Supply Chain Operations is responsible for end-to-end ownership of Viome’s supply chain across Diagnostics and Consumer product lines. This role ensures the company has the right product, at the right time, at the right cost, while delivering a reliable and scalable customer experience.

This is a hands-on leadership role focused on building structure, driving operational discipline, and scaling supply chain capabilities in a high-growth environment.

This role owns demand and supply planning, contract manufacturing, procurement, inventory, and fulfillment, ensuring products are delivered on time, at the right cost, and in compliance with FDA and GMP requirements.

This role operates within a regulated environment and is responsible for ensuring supply chain execution aligns with FDA regulations, Good Manufacturing Practices (GMP/cGMP), and internal quality systems.

### Responsibilities

Planning & Systems

Own demand planning, supply planning, and inventory strategy

Implement and manage Solvoyo or similar systems for forecasting and inventory management

Build and run a scalable Sales & Operations Planning (S&OP) process

Use system reporting and data to drive decisions on inventory, supply, and risk

Contract Manufacturing & Vendor Management

Lead relationships with contract manufacturers (CMOs) for supplements, ingestibles, and kits

Own vendor selection, performance management, and pricing/contract negotiations

Ensure suppliers meet cost, quality, and delivery expectations

Drive cost savings and margin improvement through vendor strategy

Regulatory & Compliance (FDA / GMP / cGMP)

Ensure supply chain operations comply with FDA regulations and GMP/cGMP standards

Partner with Quality to support supplier qualification, audits, and compliance processes

Oversee operational elements of CoAs, batch release, and product traceability

Maintain audit readiness across suppliers, manufacturing, and distribution

Inventory, Logistics & Fulfillment

Oversee inventory across raw materials and finished goods

Lead logistics, shipping, and fulfillment operations (including 3PLs)

Ensure high service levels while optimizing inventory and working capital

Team Leadership

Lead and develop the internal supply chain team (Supply Chain Manager and Buyer)

Establish clear roles, accountability, and performance expectations

Balance hands-on execution with building scalable processes

Success Metrics

In-stock rate and service levels

Inventory turns and working capital efficiency

Forecast accuracy

Vendor performance (cost, quality, delivery)

Gross margin improvement

Compliance and audit readiness

### Qualifications

10+ years of supply chain leadership experience

Experience managing contract manufacturers (CMOs)

Strong background in vendor negotiation and cost optimization

Experience in FDA-regulated and GMP/cGMP environments (supplements, ingestibles, biotech, or similar)

Experience with supply chain systems (Solvoyo, ERP, or similar) and data-driven planning

Strong understanding of demand planning, inventory management, and logistics

Proven ability to lead teams and scale operations

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.

Director of Supply Chain Operations

Planning & Systems

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