Solutions Engineer

About Turnkey
Turnkey is the wallet infrastructure powering the next era of the internet. Founded by the team that built Coinbase Custody, Turnkey gives companies secure, flexible, and programmable key management so they can launch world class crypto products without ever touching private keys. Our customers include leading fintechs, payment companies, AI platforms, and global enterprises building wallets, payments, rewards, remittances, and more.
We are backed by Sequoia, Galaxy, Bain Crypto, and the leaders who built the modern crypto ecosystem. We operate as a lean organization where each person is empowered to take full ownership over their work and results. Our company is low on hierarchy and unnecessary meetings, and high on personal agency.

What You'll Do

• Work directly with customers in the pre-sales phase to evaluate their use cases and guide technical decision-making
• Design and prototype lightweight integration examples using Turnkey's APIs and SDKs
• Join technical calls to answer questions around security architecture, enclave infrastructure, and developer workflows
• Develop integration plans for customers and collaborate with the Customer Support team in their implementation
• Own post-sales integration work alongside customers from kickoff through go-live
• Contribute to customer-facing materials: sample code, technical diagrams, implementation guides, whitepapers
• Collaborate with Sales, Product, and Engineering to scope integration paths and unblock deals
• Assist in completing security, infrastructure, and architecture due diligence forms
• Capture technical feedback and relay product feature gaps back to the internal team
• Contribute to the ongoing improvement of our developer experience, including flagging gaps in documentation or SDKs

What We're Looking For

• 2+ years of experience in a customer-facing technical role, such as solutions engineering, sales engineering, or developer advocacy
• Strong cryptocurrency knowledge — wallets, signing flows, on-chain mechanics — beyond surface-level familiarity
• Proficiency with TypeScript and modern developer tooling (e.g., GitHub, REST APIs)
• Familiarity with cloud architecture concepts and security best practices, such as AWS
• Strong written and verbal communication skills, with the ability to clearly explain and visualize technical concepts to both engineers and business stakeholders
• Self-starter attitude and comfort navigating ambiguity in a fast-paced startup environment
• High technical empathy — you understand what it's like to be on the other side of the API

Strongly Preferred

• Experience working in the Web3 ecosystem — wallets, protocols, or smart contracts
• Understanding of security best practices, including TEEs, key management, or secure signing flows
• Familiarity with observability tools like Grafana or similar
• Prior experience contributing to or working alongside developer products or platforms
• Demonstrated comfort using AI tools (Cursor, Claude, etc.) to accelerate PoC development and demo creation

Style Points

• You've helped scale or sell developer infrastructure before (e.g. APIs, SDKs, wallets, infra)
• You enjoy jumping between deep technical conversations and high-level product positioning
• You can spin up a proof of concept quickly to help a deal move forward
• You're passionate about helping builders build — and you've got the GitHub commits to prove it
• You enjoy traveling to events to network and learn about the cutting edge developments affecting our customers
• You use AI tools natively in your workflow — not as a crutch, but as a force multiplier

What We Offer

• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process
• Paid parental leave
• Unlimited PTO (and we will force you to take time off!)
• $3,000/yr learning and development budget to attend industry conferences
• Multiple team offsites per year
• Macbook Pro laptop
• Lunch stipend

Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.