Facilities Manager, Operations

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Manager, Facilities Operations is responsible for overseeing the ongoing performance, maintenance, and operational readiness of CLEAR’s airport infrastructure portfolio. This role ensures all facilities operate efficiently, safely, and in compliance, supporting both day-to-day operations and new site launches.

What you'll do:

• Own facilities operations across all airport stations, including maintenance, vendor management, and compliance for all infrastructure and physical assets
• Manage facilities-related budgets, invoices, and financial tracking, ensuring accuracy and cost efficiency across the portfolio
• Oversee vendor relationships and performance, including service providers, maintenance partners, and compliance-related vendors
• Support new builds, expansions, and launches by coordinating facilities readiness in partnership with Real Estate & Development and Program Management
• Ensure ongoing operational excellence across all stations, proactively identifying and resolving maintenance, safety, and compliance issues
• Travel up to 30% of the time to our 60+ airport network

How you'll measure success:

• Operational uptime and readiness across all airport facilities
• Accuracy and efficiency of facilities-related financial management and invoicing
• Vendor performance and service quality across the portfolio
• Successful support of launches and transitions from development to operations

What you're great at:

• Managing facilities operations across multiple locations in a fast-paced environment
• Building and maintaining strong vendor relationships and driving accountability
• Overseeing budgets, invoices, and financial processes with strong attention to detail
• Problem-solving operational issues quickly and effectively
• Coordinating across teams to ensure seamless execution and operational continuity

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $100,000-$130,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite