We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.

### Duties and Responsibilities

Sales & Administrative Support

Assist with preparing and managing client quotes

Support sales processes and documentation

Maintain accurate records and CRM updates

Procurement & Operations

Source and purchase IT equipment and services

Liaise with suppliers and manage orders

Track procurement timelines and ensure timely delivery

Customer & Team Coordination

Conduct customer follow-ups to ensure satisfaction and progress

Coordinate internal team activities and keep tasks on track

Support scheduling and team organisation

Reporting & Documentation

Generate reports for management as required

Maintain organised documentation and records

General Administration

Provide broad administrative support across the business

Help maintain a positive and organised work environment

### Required Experience/Skills

Experience

Previous experience working with a Managed Service Provider (MSP) or IT environment

Proven experience in an administrative or sales support role

Systems & Tools

Essential: Experience with ConnectWise

Soft Skills

Strong verbal and written communication skills

High attention to detail

Ability to manage multiple tasks and work under pressure

Strong organizational and time management skills

Proactive and team-oriented mindset

Sales Administration Manager

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