Senior Sales Engineer

🌐 Who We Are

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

The Role

We are looking for a Senior Sales Engineer to join our growing team and play a critical role in supporting our sales efforts as we continue to scale. You will work closely with Account Executives, Product Management, and Engineering to deliver a seamless experience from initial discovery through solution design and handoff to implementation.

In this role, you will:

• Partner with Account Executives throughout the full sales cycle to serve as the senior technical subject matter expert on Bankjoy’s digital banking platform and solutions

• Lead complex technical discovery and solution design conversations with prospective financial institutions, including architecture, integrations, security, and operational workflows

• Deliver compelling, executive-level product demonstrations tailored to each prospect’s technical environment and strategic priorities

• Design scalable solution architectures that align Bankjoy’s platform capabilities with prospective clients’ business and technical requirements

• Build trusted technical relationships with key stakeholders, including CIOs, CTOs, IT leaders, and operations teams

• Own the technical response process for RFPs, RFIs, security reviews, and due diligence requests

• Collaborate closely with Product and Engineering teams to communicate customer feedback, identify product gaps, and influence roadmap priorities

• Provide technical leadership during complex sales opportunities, including proof-of-concepts, integrations, and technical validation exercises

• Support industry conferences, client meetings, and product presentations to strengthen Bankjoy’s market presence and pipeline development

• Partner with Implementation and Customer Success teams to ensure a smooth transition from sales to onboarding and production

What you bring:

• 7+ years of experience in Sales Engineering, Solutions Engineering, or technical pre-sales roles within enterprise SaaS or fintech organizations

• Proven success supporting complex enterprise sales cycles involving multiple stakeholders and technical integrations

• Strong experience working with financial institutions, digital banking platforms, or regulated technology environments

• Demonstrated ability to design and communicate technical solutions to both technical and executive audiences

• Experience leading technical discovery sessions, solution architecture discussions, and product demonstrations

• Strong understanding of APIs, integrations, and enterprise system architectures

• Experience responding to RFPs, security questionnaires, and technical due diligence processes

• Ability to build credibility quickly with senior technical stakeholders and executive leadership

• Strong analytical and problem-solving skills with a hands-on, solution-oriented mindset

• Excellent communication and presentation skills, both written and verbal

• Strong organizational skills with the ability to manage multiple complex opportunities simultaneously

• Experience mentoring or guiding junior team members is a plus

• Bachelor’s degree in a technical or related field preferred

• Willingness and ability to travel as needed

🎁 What You Get

• A fast-paced and collaborative environment 

• Competitive compensation

• Stock options at a well-funded startup

• We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).

• We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).

• Retirement plan with 4% company matching

• 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing

• 3-5 weeks PTO depending on tenure

• 5 health days

• 15 holidays

• End of year shutdown

• Performance-based bonuses

• Remote first culture

   

⚖️ Equal Employment Opportunities at Bankjoy

Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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