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Management Team Assistant (all genders)

Posted 2 months ago

OfficeTblisi Office

About the Role

You'll be the operational anchor for our Tbilisi hub. We're scaling Tbilisi from a 5 FTE pilot in Q3 2026 to 15 FTE by 2027 across our engineering and AI teams, and the operational fabric that holds the hub together (office, EOR contracts, onboarding, travel, supplier coordination) needs an owner on the ground.

You'll handle local office coordination, Remote.com EOR touchpoints for every Tbilisi hire, travel and onboarding logistics across DE, Lisbon, and Tbilisi, and direct support for the management team (CEO, COO, Director D&T) on cross-site operations.

This is not a single-principal Executive Assistant role. It's a hub operations role where the buck stops locally. You'll be the first contact point for every Tbilisi new hire on operational matters, paired with their Practice buddy in DE or Lisbon for cultural integration.

What You'll Do

  • You'll set up the Tbilisi office and tooling foundation within 60 days of the office decision: lease, internet, hardware, badge and key handout protocol mirroring Böblingen

  • You'll deliver onboarding logistics with zero gaps for every Tbilisi new hire: Remote.com EOR contract signed pre-start, hardware shipped on time, accounts provisioned day 1, a 3 to 5 day Lisbon or DE on-site visit booked within the first 90 days, and a buddy paired

  • You'll send a weekly cross-site operational digest to Leadership every Monday (open ops items, onboarding pipeline, EOR exceptions, travel coming up)

  • You'll handle 90% of Remote.com EOR coordination (contract amendments, leave tracking, expense routing, payroll questions) without escalation to the COO

  • You'll own travel and event coordination end-to-end for the management team and Tbilisi team across all three sites (4+ trips per quarter), including booking, expense, and briefing pack

  • You'll prepare a quarterly Tbilisi hub review pack for the management team with operational metrics (headcount, retention, time-to-productivity, onboarding NPS)

  • You'll establish local supplier and vendor relationships (office services, Remote.com touchpoints, hardware suppliers, business travel agency)

  • You'll act as the operational counterpart to the Lisbon site coordination and the Böblingen Executive Assistant, with documented handoff protocols across the three sites

What You Bring

Must-haves

  • 3 to 5 years of operational coordination experience for a 10 to 30 person team or office. You can describe a small office or hub you set up and ran, including supplier management, hardware procurement, and hybrid working logistics

  • EOR and HR operations literacy: comfort with Remote.com, Deel, or a comparable EOR. You've processed contract amendments, leave entries, and expense reconciliation

  • Demonstrated multi-step onboarding orchestration for new hires (contract, hardware, accounts, travel, buddy pairing). Your personal checklist system never loses a step

  • Cross-site, async-first collaboration across at least 2 timezones, with PR-quality writing in Slack, email, and Confluence

  • Discretion: track record of handling C-level, salary, and personnel-sensitive information without leakage

  • Proactive anticipation: you spot the visa renewal, the missed onboarding step, the supplier deadline before anyone asks

  • Microsoft 365 fluency (Outlook, Teams, OneDrive, Excel), Confluence, Jira basics, banking portals

  • Business-fluent English (daily working language across the management team and all sites)

  • Tbilisi-based or willing to relocate, with consistent presence at the Tbilisi office once leased (2 to 3 days)

  • Calm under pressure: you stay composed when 3 things break in the same hour and triage, communicate, fix in that order

Nice-to-haves

  • Native Georgian (for local supplier and authority interactions)

  • Experience as the on-the-ground operational anchor in a hub or site that was being built from scratch

  • Background in tech, consulting, or AI organisations

  • Direct experience with the Microsoft 365 + Confluence + Jira + Forecast tool stack

Your Team

You'll report directly to the COO as the coordinating anchor for Tbilisi operations, with a dotted line to the People & Culture Lead for P&C topics. You'll join the People & Culture Team as the Tbilisi seat and work day-to-day with the Lisbon site coordination, the Böblingen Executive Assistant, and every Tbilisi hire on their first 90 days.

Tech Stack

  • Productivity: Microsoft 365 (Outlook, Teams, OneDrive, Excel), Confluence, Jira basics

  • People Ops: Remote.com (EOR), banking portals, expense management

  • Travel and event coordination: Business travel agency portals, calendar coordination across three timezones

  • Internal Tooling: Forecast (overview), HubSpot (overview), Claude AI for drafting and summarisation

What We Offer

  • Employment & Statutory: Compliant Georgian employment via Remote.com EOR (paid time off, public holidays, parental leave, statutory health coverage), salary paid in EUR

  • Health: Private health insurance top-up on top of statutory coverage

  • Learning: Full Blinkist Business library (4,500+ books), 3 months of Babbel, dedicated People Ops and operations conference and certification budget

  • Flexibility: Hybrid setup with Tbilisi hub access (2 to 3 days at office once leased), CET overlap with Lisbon and Böblingen

  • Culture & Tools: Flat hierarchies with direct line to COO and CEO, modern stack (HubSpot, Jira, Confluence, Claude AI), foundation Tbilisi operational seat

About Thorit

Thorit is one of Europe's leading HubSpot partners and a top business and technology consultancy. We combine strategic advisory with hands-on IT implementation, from CRM architecture to fully automated go-to-market infrastructure powered by AI and agentic systems.

Ready to Apply?

Send your application via Ashby. A cover letter is optional, but a concrete example of an office or hub setup you personally orchestrated (the hardest 5 things, what you'd do differently now), plus a brief description of your personal system for tracking onboarding, contracts, or travel logistics, is required.

Job details
Workplace
Office
Location
Tblisi Office

Experten für CRM & HubSpot – Wir optimieren Ihr digitales Wachstum mit individuellen CX-Strategien & IT-Lösungen für nachhaltigen Erfolg. 🚀

Key team members

Steffen Papke

Steffen Papke

Axel Jahn

Axel Jahn

Michael Huber

Michael Huber

Simon Thalheim

Simon Thalheim

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