About the Role

We are seeking an accomplished Payroll Lead to join our Finance team at Hinge Health. In this role, you will independently own end-to-end payroll operations in the US and internationally while driving process improvements and ensuring compliance excellence. You will report to the Sr. Manager, Equity & Payroll, and serve as a subject matter expert working closely with cross-functional teams, including People, Benefits, HR Technology, Equity, Tax, and Accounting. This role is essential for leading complex payroll workstreams, mentoring team members, and ensuring timely completion of critical payroll reporting deadlines.

What You'll Accomplish

Essential Job Duties & Responsibilities

Independently own and execute semi-monthly and bi-weekly payrolls in Workday for 1500+ employees across different entities in the US and Canada with minimal oversight
Lead complex payroll projects including system upgrades, process optimization initiatives, and integration of new payroll-related systems
Calculate and prepare off-cycle payrolls and proactively identify potential issues before they impact employees
Drive process improvements by identifying inefficiencies in payroll workflows and implementing scalable solutions
Audit new hires and process terminations; own reconciliation of payroll variances and supporting documentation
Manage and optimize 401(k) fundings in Empower, ensuring accuracy and proper recording while identifying opportunities for automation
Serve as the go-to resource for resolving complex payroll processing exceptions and escalations
Lead employee communications related to payroll inquiries, proactively addressing concerns and providing clear guidance
Partner strategically with HR operations, accounting, equity, and HR Tech teams to align on policies and drive cross-functional initiatives
Own end-to-end processing of garnishments, levies, withholding tax notices, child support, and unemployment insurance questionnaires
Drive accuracy in auditing tax codes and setup between Workday and ADP, independently resolving discrepancies
Own state registration strategy, including requesting new registrations as entities expand or renewals as registrations expire
Lead quarterly tax audits and year-end W-2 reporting, ensuring compliance and accuracy
Mentor and guide junior payroll team members, sharing best practices and providing technical support
Champion equity compensation processing including RSUs, ISOs, NQs, and ESPP with a deep understanding of calculations and tax implications
Lead ad hoc reporting, audits, and special projects that support strategic Finance and People initiatives

Basic Qualifications

Bachelor's degree and at least 5 years' experience processing payroll in a high-growth environment
Demonstrated ownership of end-to-end multi-state and international payroll operations
Deep understanding of taxing authorities, government regulations, and compliance requirements
Proven ability to independently lead complex payroll workstreams and projects with minimal guidance
Strong analytical, organizational, problem-solving, and follow-up skills; highly detail-oriented with a track record of accuracy
Experience working in a high-growth, fast-paced environment with the ability to manage ambiguity
Ability to perform duties in a timely manner to meet tight deadlines while maintaining quality
Proactive, collaborative work style with demonstrated ability to influence cross-functional stakeholders
Advanced Microsoft Excel skills - proficiency in v-lookup/x-lookup, pivot tables, and complex formulas

Preferred Qualifications

Expert-level knowledge and experience with Workday, ADP, and Empower
Experience leading Workday system configuration and optimization projects
CPP (Certified Payroll Professional) certification or working toward certification
Experience processing payroll in a publicly traded company, including understanding of equity compensation and SOX compliance
Deep knowledge of payroll responsibilities for equity compensation (stock options, RSUs, ESPP), including tax implications and reporting requirements
Experience mentoring or training junior payroll team members
Demonstrated track record of driving process improvements and implementing automation in payroll operations

Working Conditions

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com

What You'll Love About Us

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development

Diversity and Inclusion

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].

Payroll Lead