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Laboratory Supervisor (On-Site, Jacksonville, FL)

Posted 3 months ago

OfficeJacksonville, Florida58k - 69k USD
About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

The Laboratory Supervisor is a senior-level role focused on supporting daily operations through effective task coordination, oversight, and team guidance. This position emphasizes assigning and monitoring work, ensuring workflows run smoothly, and serving as a key support partner to laboratory management.Beyond advanced technical contributions, the Laboratory Supervisor provides day-to-day direction to staff, helps reinforce standard processes, and supports team development through coaching and real-time feedback. This role plays a critical part in maintaining productivity, quality, and consistency while helping bridge communication between the team and leadership.

This position is on-site in Jacksonville, FL. The schedule is Tuesday - Saturday, 10 AM - 6:30 PM EST. 
### Duties/Responsibilities:
  • Assign and coordinate daily tasks and workload distribution to ensure timely and accurate completion of laboratory operations.

  • Proactively identifies operational risks, staffing gaps, or capacity constraints and drives solutions.

  • Monitor progress and provide real-time support to team members, addressing questions, troubleshooting issues, and removing workflow barriers.

  • Acts as a trusted delegate for laboratory leadership, independently managing day-to-day operational priorities.

  • Assists leadership with training plans, competency assessments, and skills development.

  • Drives continuous improvement projects with measurable outcomes.

  • Serves as a top-level subject matter expert for laboratory workflows, equipment, and SOPs.

  • Ensures consistent adherence to quality, safety, and regulatory standards.

  • Communicates clearly, confidently, and proactively, including escalation with recommendations.

  • Leads QA/QC initiatives, audits, inspections, and corrective/preventive actions (CAPAs).

  • Performs other duties as assigned.

  • ### Required Skills/Abilities:
  • Demonstrated readiness for people leadership and decision-making authority.

  • Excellent communication, coaching, and conflict-resolution skills.

  • Strong ownership mindset with the ability to influence outcomes beyond individual tasks.

  • Advanced technical proficiency and troubleshooting skills.

  • Ability to prioritize strategically in a fast-paced, high-impact environment.

  • ### Education and Experience:
  • Bachelor degree required.

  • Recognized national certification certificate, (i.e. ASPT, ASCP) preferred.

  • Minimum of 6–8 years of relevant laboratory or clinical support experience preferred.

  • Demonstrated experience leading teams, projects, or initiatives.

  • ### Physical Requirements:
  • Requires manual dexterity and visual acuity when handling specimens and operating laboratory instrumentation.

  • Ability to safely handle potentially infectious patient specimens, carcinogenic substances, odorous and other hazardous materials to which they may be exposed.

  • Requires frequent sitting, standing, bending, and walking.

  • Must be able to lift up to 20 pounds at times.

  • Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
    Job details
    Workplace
    Office
    Location
    Jacksonville, Florida
    Salary
    58k - 69k USD
    per year

    Manual outreach drains millions in revenue annually. AI Service Squads automate calls, intake, scheduling, and payments across every EHR.

    Employees
    296
    Industry
    Hospitals and Health Care
    Headquarters
    Santa Barbara, California
    Founded
    2015
    Specialties
    Healthcare Software, Healthcare IT, Patient Communications, EHR, EMR, Practice Management, HIPAA Compliant, Physician Software, Surgeon Software, Messaging, Appointment Reminders, Patient Communications System, Patient Messaging, Patient Communication System, Healthcare SaaS, AI Assistants, AI Agents, Agentic AI, Agentic Healthcare, AI Voice, and AI Services

    Key team members

    Lisa Holsberg

    Lisa Holsberg

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