This job was posted more than 40 days ago and might be expired.
Aircall logo

Product Designer

Posted 4 months ago

OfficeNew York Office125k - 160k USD
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

Want to know more about the team? Design at Aircall →
 
What will this role do? We are looking for a proactive and creative problem solver to join our team as a Product Designer. You will work on our Growth initiatives to improve how potential customers discover, trial, and onboard our products. If you want to quickly launch experiments, continuously simplify and improve the user experience, and build a system from the ground up, this is the right place for you. 
 
Beyond the projects, we are also looking for an AI-native, someone who is always trying the latest tools and will bring a fresh perspective to how we approach problems. You’ll have the opportunity to guide the broader design team with AI tools and processes and to shape our AI agent experiences.
### Your profile
  • We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time. 
  • 0-3 years of design experience
  • Ability to think through data clearly to form hypotheses and experiments
  • Strong communication skills, especially across functional and cultural boundaries
  • You are fluent in English (Spanish, Portuguese, or French is a plus).
  • Technical acumen is a plus
  • Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities
    💆‍♀️ Our people matter, work-life balance is important at Aircall
    📚 Fast-learning environment, entrepreneurial and strong team spirit
    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
    💵 Competitive salary package & equity
    🏨 Medical, dental, and vision insurance is 100% covered
    📈 401k plan with company matching!
    ✈️ Unlimited PTO — take the time you need to come to work feeling great!
    ⭐️ Wellness, commuter, and childcare reimbursements
    💚 Generous parental leave policy

    DE&I Statement: 
    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

    Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
    Job details
    Workplace
    Office
    Location
    New York Office
    Salary
    125k - 160k USD
    per year

    Aircall is an AI-powered customer communications platform that unifies voice, omnichannel messaging, and AI automation for sales and customer support teams. Founded in 2014, the platform provides AI virtual agents, conversation intelligence, revenue intelligence, and native integrations with Salesforce, HubSpot, Zendesk, and 250+ tools — enabling over 22,000 businesses globally to manage every customer conversation, automate workflows, and turn interactions into revenue.

    Employees
    830
    Industry
    Software Development
    Headquarters
    New York, NY
    Founded
    2014
    Company location
    New York, NY
    Specialties
    Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, Call center, Business phone, AI, Artificial intelligence, Sales, Sales calls, and CCaaS

    Key team members

    Quentin Nickmans

    Quentin Nickmans

    John Scanlon

    John Scanlon

    Jigar Desai

    Jigar Desai

    Ravi Ghanta

    Ravi Ghanta

    Apply smarter with Jobr

    Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.

    Direct from company career pages
    AI-personalised cover letters
    Human review before every submit
    Application tracking & follow-ups