This is a leadership role at the heart of Aircall's UKI growth engine. You'll own, develop, and inspire a team of 7 Outbound BDRs covering the UKI and Nordics markets with a direct line to the Managing Director for the region.
You'll primarily be responsible for shaping strategy, running campaigns and developing talent. You will also work as part of a local leadership group alongside the AE Manager, AM Director, Head of Partnerships and Field Marketing Manager, collaborating to execute regional strategy and deliver against targets.
### Key Responsibilities-
Lead and energise a team of 7 Outbound BDRs, keeping them motivated, accountable and consistently hitting monthly targets
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Drive strategy across UKI and Nordics using account-based approaches and targeted campaign programmes
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Coach relentlessly through 1-2-1s, call reviews, role plays and multi channel feedback in order to develop reps into top performers
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Maintain the playbook constantly reviewing sequences, scripts, email templates and qualification frameworks so the team operates with precision and consistency
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Design incentives that spark healthy competition and reward great performance
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Hire and onboard the next generation of BDR talent as the team grows
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10–18 months' direct management experience in a SaaS environment
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Proven track record in multi-channel creative outbound
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Experience with building target account lists and account-based selling strategies
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Data-driven, you use numbers to diagnose problems and sharpen performance
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Comfortable with LLM tools and modern sales tech
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A natural coach who gets energy from seeing their team win
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Someone who is self sufficient and proficient in problem solving
Aircall is an AI-powered customer communications platform that unifies voice, omnichannel messaging, and AI automation for sales and customer support teams. Founded in 2014, the platform provides AI virtual agents, conversation intelligence, revenue intelligence, and native integrations with Salesforce, HubSpot, Zendesk, and 250+ tools — enabling over 22,000 businesses globally to manage every customer conversation, automate workflows, and turn interactions into revenue.
Key team members
Quentin Nickmans
John Scanlon
Jigar Desai
Ravi Ghanta
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