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Vail Systems

Information Technology & Services

About Vail Systems

For over thirty years, Fortune 500 companies in financial services, retail and hospitality, software, and wireless communications industries have relied on Vail Systems’ highly-scalable, fault-tolerant telephony software services to deliver innovative customer care solutions to their customers. These services include but are not limited to: Advanced Network Routing and Call Control, Caller Authentication and Risk Scoring, Conversational IVR/IVA Solutions, and Customer Experience Analytics. To take advantage of these services, Vail customers have the option to work with Vail Professional Services or to build on our voice and messaging API, FreeClimb. Vail’s unique combination of enterprise-grade security, platform reliability, and wide range of services is unprecedented.

Key people

Bijal Patel, MS, PMP
Bijal Patel, MS, PMP
LinkedIn
Caroline Yalda Callero, CISA, CISSP
Caroline Yalda Callero, CISA, CISSP
LinkedIn
Joe Smetana
Joe Smetana
LinkedIn