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Client Services Specialist Jobs in the United States

Client Service Specialist II

US-NC-Charlotte-4201 Congress-0240On-site1 day ago
Workplace Type
Onsite
Location
US-NC-Charlotte-4201 Congress-0240

Join a team that values your ambition and empowers your growth

 

At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.

Responsibilities

  • Serve as central point of contact for ingesting client requests
  • Coordinate between client, advisor, and additional support teams to execute & track against client requests
  • Communicate with clients daily, addressing their day-today needs in an articulate and professional manner
  • Support data input for client prospecting
  • Schedule meetings between advisory team & clients
  • Input client and advisor requests into Salesforce, track completion
  • Retrieve and distribute client statements, tax documents, or other report
  • Generate portfolio reports
  • Complete required paperwork
  • Open accounts for existing clients


Qualifications & Requirements

  • Bachelor's degree from an accredited institution or equivalent experience
  • Minimum of 1-3 years' experience
  • Experience with Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly)
  • Customer service background preferred
  • Excellent verbal, written, analytical, and organizational skills
  • Ability to identify, meet and follow through with client needs and requests
  • Able to work independently
  • Enjoy being part of a team
  • Must be highly flexible and confidential with all client and firm matters


Competencies

  • Detail orientation
  • Service orientation
  • Action orientation
  • Communication
  • Responsiveness
  • Follow-through
     

This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.


Physical Requirements

  • This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
  • This position may require the ability to lift up to 15 pounds.
  • This position is required to work onsite 4 days per week.

U.S. Eligibility Requirements

  • Must be 18 years of age or older.
  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.
  • Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
  • Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.

What You Can Expect from Us

Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:

  • 401(k) Plan with Employer Matching 
  • Four Medical Plan options that is generously subsidized by Corient
  • Employer paid Dental, Vision & Life and AD&D Insurance 
  • Employer paid Short-term & Long-term Disability  
  • Paid Maternity & Parental Leave 
  • Flexible Spending Accounts & Health Savings Accounts
  • Dependent Care FSA 
  • Commuter & Transit FSA 
  • Corporate Discount Program - Perkspot 
  • Training Reimbursement  
  • Paid Professional Designations  
  • Giving back to the community - Volunteer days

Corient is one of the fastest-growing wealth management platforms in the United States. We have over 40 offices located across the country that serve more than 15,000 clients and manage over $220 billion in client assets. We combine a boutique’s personal service, creativity and objective advice with the extensive resources and vast intellectual capital of an innovative industry leader to create a profoundly different wealth management experience for our clients.


Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.


We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.


This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.

Physical Requirements

  • This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
  • This position may require the ability to lift up to 15 pounds.
  • This position is required to work onsite 4 days per week.

U.S. Eligibility Requirements

  • Must be 18 years of age or older.
  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.
  • Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
  • Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.

What You Can Expect from Us

Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:

  • 401(k) Plan with Employer Matching 
  • Four Medical Plan options that is generously subsidized by Corient
  • Employer paid Dental, Vision & Life and AD&D Insurance 
  • Employer paid Short-term & Long-term Disability  
  • Paid Maternity & Parental Leave 
  • Flexible Spending Accounts & Health Savings Accounts
  • Dependent Care FSA 
  • Commuter & Transit FSA 
  • Corporate Discount Program - Perkspot 
  • Training Reimbursement  
  • Paid Professional Designations  
  • Giving back to the community - Volunteer days

Corient is the world’s largest multi-family office and non-bank wealth manager focused on serving ultra-high- and high-net-worth clients. As the industry’s only global professional services partnership, we combine the personal service and objectivity of a boutique with the scale and resources of a global institution. Our partnership model fosters collaboration over competition, bringing together the collective expertise of Corient to each relationship to deliver a transparent, client-first experience. As a fully integrated global firm, we deliver comprehensive solutions across investment management, wealth strategy and family office services to help clients simplify their lives, manage their wealth and establish lasting legacies.


Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.


We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.


This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.


Corient refers to the separate but affiliated entities under common control of Corient Holdings Inc. Client assets include all assets of Corient Holdings Inc., including majority- and minority-owned businesses.

About Ci

Financial Services

CI Financial is an independent company offering global asset management and wealth management advisory services. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice—and offer a comprehensive and innovative selection of strategies and services. Our employees are at the heart of everything we do. They must be comfortable in a fast-paced environment in an industry that is always changing. A healthy dose of ambition, a willingness to go the extra mile and a strong sense of camaraderie are what we look for in our team members. You can find job postings for all CI Financial companies on this page. And if you’d like to learn more about our lines of business, you can do so on the following pages: CI Global Asset Management, CI Assante Wealth Management, CI Investment Services, and CI Direct Investing.

Employees
3096
Industry
Financial Services

Client Services Specialist Jobs in the United States

Browse client services specialist jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from Ci, Eurofins, CityVet Support Staff and others. Listings that show pay range from $45,000 to $100,000 a year. As a Client Services Specialist, you will be the primary point of contact for customers, ensuring their satisfaction and resolving any issues they may face. This role involves excellent communication skills, problem-solving abilities, and a strong focus on building and maintaining client relationships. The job market for client services professionals is growing steadily, offering good prospects for career advancement and development. The yearly salary range varies based on experience and location, typically ranging from $40,000 to $70,000. Skills such as relationship management, communication, and customer support tools are essential for success in this role. Understanding the balance between work and personal life is crucial for maintaining performance and well-being.

Hiring snapshot

Based on the 18 most recent client services specialist listings

18
listings analysed
$80,000
median listed pay
11%
remote
9
posted in the last week

Where the openings are

  • Charlotte, NC1
  • Columbia, MO1
  • Highlands Ranch, CO1
  • Austin, TX1
  • Wichita Falls, TX1
  • Pontiac, MI1

Listed pay

4 listings show a salary

$45,000–$100,000
range
$80,000
median
~$38/hr
hourly

Work arrangement

83% on-site6% hybrid11% remote

94% full-time · 6% contract

Client Services Specialist Jobs in the United States FAQ

Common questions about client services specialist jobs in the united states.

Not looking for client services specialist roles? Jobr also lists openings for customer success manager, client services manager, customer support representative, client relations specialist, and account manager — all sourced directly from company career portals and updated daily.