Which companies are hiring customer support representatives in the United States?

Among the most recent listings, DH Pace, Four Hands, AssetWatch, FIDELITONE, Aisles & Abroad are hiring. The list changes daily as new roles are posted.

Can I work remotely as a customer support representative in the United States?

About 20% of recent listings are remote and 0% hybrid; the rest are on-site.

How do I apply to Customer Support Representative jobs in the United States?

Open any listing to read the full description and apply on the employer's own career page. Jobr's auto-apply can also submit applications for you, with your review.

Are there remote Customer Support Representative jobs in the United States?

Many employers list remote and hybrid roles alongside on-site ones. Check the work setting on each listing.

Is customer support a dead-end job or a good starting point?

It's a common and legitimate entry point into tech and business roles — many people move from support into Customer Success, Sales, Product, or QA once they understand the product and customers deeply.

What makes someone good at this job?

Staying calm and clear with a frustrated customer, actually solving the underlying problem rather than just closing the ticket, and knowing when to escalate rather than guessing.

Do I need technical skills for support roles?

It depends on the product — supporting a complex software product often requires the ability to read logs or reproduce bugs, while supporting a consumer app may lean more on communication and empathy.

Is remote customer support common?

Yes, it’s one of the more commonly remote-friendly entry-level roles, since most of the work happens over chat, email, or phone rather than requiring in-person presence.

Customer Support Representative Jobs in the United States

Q: How many customer support representative jobs in the united states are available?

Jobr currently lists 10+ active customer support representative jobs in the united states, collected directly from company career pages and refreshed daily.

Q: How much do customer support representative jobs in the United States pay?

Among the 4 recent listings that show a salary, most pay $36,000–$59,000 a year, with a median around $58,000. Many listings don't state pay, so treat this as a guide.

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Customer Support Representative

Customer Support Representative Four Hands

Austin, TXOn-site1 day ago

Customer Support Representative Four Hands

Austin, TXOn-site1 day ago

Workplace Type: Onsite
Location: Austin, TX

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

We are seeking a highly professional, customer-focused Customer Support Representative to serve as a key point of contact for our customers and help shape a positive experience with Four Hands.

As part of the Sales Operations team, this individual will act as a trusted resource by resolving customer inquiries, providing helpful guidance, and delivering a consistent, high-touch service experience. The role also includes a variety of responsibilities that support accuracy, continuity, and operational excellence across the customer journey, including recognizing when to escalate more complex issues to the appropriate teams.

This position is ideal for someone who takes pride in representing the brand, exercises sound judgment, and can balance efficiency with genuine customer care.

In This Role

Serve as an initial point of connection for Customer Service at Four Hands, delivering a warm, polished, and professional experience in every customer interaction by phone and email
Support customers with questions related to products, availability, pricing, order status, shipment tracking, order processing, and other service-related needs with a helpful, solutions-oriented approach
Monitor incoming calls, emails, and shared queues to help ensure customer requests are addressed in a timely and accurate manner in line with team goals and established service levels
Escalate more complex issues to the appropriate internal teams while maintaining clear communication and continuity for the customer
Partner cross-functionally with Sales Operations, Logistics, Supply Chain, and other internal teams to support customer needs and maintain service continuity
Help ensure smooth handoffs between teams by documenting key information and providing clear internal communication
Use CRM and other internal tools to document interactions, monitor open items, manage follow-up activities, and ensure a consistent and reliable customer experience
Recognize opportunities to improve the customer experience and share feedback with leadership
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey

The Ideal Person

2+ years of customer service experience in a customer-facing, professional environment
Bachelor’s degree preferred
Prior experience using CRM systems strongly preferred
Proficiency in Microsoft Office, particularly Outlook and Excel
Ability to manage multiple priorities while maintaining accuracy and attention to detail
Strong verbal and written communication skills, with the ability to engage confidently with a variety of customers
Demonstrated judgment, initiative, and accountability in handling customer needs
A proactive, customer-first mindset paired with the ability to work both independently and collaboratively

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.

About Four Hands

Discover wholesale furniture for residential or commercial spaces from Four Hands. Shop our curated collection of stylish and functional home furniture & décor.

Customer Support Representative Jobs in the United States

Browse customer support representative jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from DH Pace, Four Hands, AssetWatch and others. Listings that show pay range from $36,000 to $59,000 a year. As a Customer Support Representative, you play a vital role in ensuring customer satisfaction and resolving issues efficiently. This role requires strong communication skills, patience, and a passion for helping others. Job prospects for Customer Support Representatives are promising, with companies across various industries seeking individuals to provide top-notch customer service. To excel in this role, candidates should familiarize themselves with customer service software, communication tools, and problem-solving techniques. Work-life balance and a customer-friendly approach are essential qualities for success in this dynamic role. Read on to discover more about the opportunities and challenges of being a Customer Support Representative.

Hiring snapshot

Based on the 10 most recent customer support representative listings

10
listings analysed: $58,000
median listed pay: 20%
remote: 2
posted in the last week

Employers hiring now

Where the openings are

Charlotte, NC2
Olathe, KS2
Austin, TX1
Elizabethton, TN1
South Burlington, VT1
New York City, NY1

Listed pay

4 listings show a salary

$36,000–$59,000
range: $58,000
median: ~$28/hr
hourly

Work arrangement

80% on-site20% remote

Common job titles

Customer Support Representative · 7
Travel Customer Support Representative · 2

Typical Salary

Roughly $35,000–$55,000 in the US for standard roles; technical support specialists can trend higher.

Required Skills

Clear written and verbal communicationPatience under pressureProduct knowledgeHelp desk/ticketing tools (Zendesk, Intercom)Troubleshooting methodologyEmpathy with firm boundaries

Customer Support Representative Jobs in the United States FAQ

Common questions about customer support representative jobs in the united states.

Not looking for customer support representative roles? Jobr also lists openings for customer success manager, customer experience specialist, technical support specialist, and service desk analyst — all sourced directly from company career portals and updated daily.