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Client Services Representative
- Workplace Type
- Onsite
- Location
- Phoenix, AZ
Work with a stellar team at Hobaica Services, proudly serving Arizona since 1952. We believe employees are family and value both personal and professional growth. If you’re ready to take the next step in your career, we’d love to meet you.
Position Summary
The Customer Service Representative is a full-time, in-office role responsible for managing inbound customer communication, scheduling, Receiving PO’s in Service Titan, administrative support, and customer follow-up. This position reports to the Office Manager and plays a key role in delivering a 5-star customer experience.
Schedule: Monday–Friday, 8:00 AM–5:00 PM (overtime may be required during peak season)
Key Responsibilities
- Answer incoming calls and schedule service appointments
- Assist with club memberships, warranties, and quality control processes
- Handle customer follow-up, open estimates, and service bookings
- Assist with parts and warranty administration
- Participate in on-call customer service and dispatch rotation
- Receiver of PO’s in Service Titan
Qualifications
- Customer service experience required
- Strong communication, organization, and multitasking skills
- High school diploma or equivalent required
Benefits
- Competitive pay and great work environment
- Opportunities for career growth and continued training
- Competitive pay with bonus and commission opportunities
- Comprehensive benefits - Medical, Dental, Vision insurance
- 401K retirement plan with partial company match
- Life insurance coverage
- Paid vacation and holidays
- Company events
Work Environment:
This position primarily operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting.
Join our team today!
#HOB
About Hobaica:
Founded in 1952, Hobaica Services provides residents in the Phoenix metropolitan area with high quality heating, air conditioning, refrigeration, indoor air quality, and custom wine cellar services. At Hobaica, leadership and innovation come naturally. Our team has constantly transformed to meet the changing landscape of the marketplace, serving customers with quality service, installations and products. That tradition continues today with innovations that consistently reinvent the business and our team as we strive to raise our standards for quality, safety and sustainability.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
About Hobaica Services
Welcome to Hobaica Services servicing the Phoenix, AZ area | You’ll lika…. Hobaica
Client Services Representative Jobs in the United States
Browse client services representative jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from Mvh, Western Veterinary Partners, Heartland Veterinary Partners LLC and others. Listings that show pay range from $33,000 to $48,000 a year. As a Client Services Representative, you will be the first point of contact for customers seeking assistance with products or services. You'll provide top-notch customer support, handle service requests, troubleshoot technical issues, and build strong relationships with clients. The job market for customer service roles like this is growing steadily with a variety of industries seeking skilled representatives. The yearly salary range typically falls between $30,000 to $50,000, depending on experience and location. Key skills for success in this role include excellent communication, problem-solving abilities, relationship management, and a willingness to learn new technologies. Work-life balance and living costs can vary based on location, so be sure to research the specific area you're considering.
Hiring snapshot
Based on the 50 most recent client services representative listings
- 50
- listings analysed
- $40,000
- median listed pay
- 4%
- remote
Employers hiring now
Where the openings are
- Vancouver, WA4
- Mooresville, NC2
- Midland, TX2
- Brewerton, NY2
- Cameron Park, CA2
- Carmel, IN2
Listed pay
16 listings show a salary
- $33,000–$48,000
- range
- $40,000
- median
- ~$19/hr
- hourly
Work arrangement
94% on-site2% hybrid4% remote
81% full-time · 15% part-time
Client Services Representative Jobs in the United States FAQ
Common questions about client services representative jobs in the united states.
Not looking for client services representative roles? Jobr also lists openings for customer support specialist, customer success manager, technical support specialist, and customer experience associate — all sourced directly from company career portals and updated daily.