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Client Services Coordinator Jobs in the United States

Client Service Coordinator - 001191

Client Service Coordinator - 001191Mvh
Banfield Chandler E AZ|001191On-site$31k–$40k USD1 day ago
Workplace Type
Onsite
Location
Banfield Chandler E AZ|001191

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Client Service Coordinator   SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team.   Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.       Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.       Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.     Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services     Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.     Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.     Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.     Conduct administrative functions as necessary.     Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal.   Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.   Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure.   Efficiency ' We use resources to the full, waste nothing and do only what we can do best.     Freedom ' We need freedom to shape our future; we need profit to remain free.   HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢  Customer Focus €¢  Peer Relationships €¢  Integrity & Trust €¢  Action Oriented €¢  Listening Functional €¢  Preventative care and OWPs €¢  Communication Skills €¢  Client Service Skills €¢  Priority Setting €¢  Time Management   CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.   Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.   Correctly spells commonly used English words and job specific terms.     Demonstrates exceptionally strong written and verbal communication skills.     Organizational ability ' Demonstrates a systematic approach in carrying out assignments.   Is very orderly and excels at cutting through confusion and turning chaos into order.       Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.   Translates problems into practical solutions.     Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.   Gains and shows personal satisfaction from delivering great service.   Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.   Can provide directions.     Mathematical ability - Ability to add, subtract, multipl

The pay range for this role is

$15.06 - $19.24 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.  

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:  

  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. 

  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* 

  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.  

  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* 

  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* 

  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. 

  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection. 

  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. 

  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. 

  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. 

  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* 

  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* 

  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. 

  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. 

  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* 

  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* 

  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* 

  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* 

  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* 

  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* 

 

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).  

About Mvh

Veterinary Services

Banfield Pet Hospital was founded in Portland, Ore. in 1955 and today is a pioneer in preventive veterinary care with more than 1,000 general veterinary hospitals in 42 states, Washington D.C., Puerto Rico, and Mexico. Every year, Banfield’s veterinary teams provide high-quality veterinary care to over three million pets, including more than 2 million Optimum Wellness Plan clients. As part of the Mars Veterinary Health family of practices, Banfield’s more than 19,000 Associates nationwide are committed to positively impacting society through the Banfield Gives Back program and advancing veterinary medicine in service of our purpose — A BETTER WORLD FOR PETS® — because pets make a better world for us. Please visit jobs.banfield.com to learn more about joining Banfield’s team of passionate pet health care providers. Page subject to mars.com/legal & mars.com/privacy. Mars is not responsible for content or activity made available via 3rd party sites/services.

Employees
11443
Industry
Veterinary Services
Headquarters
Vancouver, WA
Founded
1955
Location
18101 SE 6th Way, Vancouver, WA 98683, US
Specialties
Veterinary Medicine, pets, pet healthcare, small animal healthcare, veterinary research, pet wellness, and internship

Team

Shelly Nilsson

Shelly Nilsson

Client Services Coordinator Jobs in the United States

Browse client services coordinator jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from Mvh, Cliftonlarsonallen, Colliers and others. Listings that show pay range from $36,000 to $64,000 a year. As a Client Services Coordinator, you will be the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. This role requires a high level of client interaction, strong communication skills, and the ability to build and maintain relationships. In a competitive job market, the demand for client services professionals is on the rise, with opportunities for growth and advancement. The average yearly salary range for a Client Services Coordinator varies depending on location and experience. It's essential to possess skills such as customer service, problem-solving, and relationship management. Understanding the living costs in your area, along with maintaining a healthy work-life balance, are key aspects to consider in this role.

Hiring snapshot

Based on the 50 most recent client services coordinator listings

50
listings analysed
$43,000
median listed pay
2%
remote
22
posted in the last week

Employers hiring now

Where the openings are

  • Vancouver, WA18
  • Renton, WA3
  • Chula Vista, CA2
  • Chandler, AZ1
  • Rockville, MD1
  • Tracy, CA1

Listed pay

29 listings show a salary

$36,000–$64,000
range
$43,000
median
~$21/hr
hourly

Work arrangement

98% on-site2% remote

60% part-time · 35% full-time

Common job titles

  • Seasonal Client Services Coordinator · 7
  • Client Services Coordinator · 5

Client Services Coordinator Jobs in the United States FAQ

Common questions about client services coordinator jobs in the united states.

Not looking for client services coordinator roles? Jobr also lists openings for client services manager, client success specialist, client relations coordinator, and customer support representative — all sourced directly from company career portals and updated daily.