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Store Customer Service Specialist Jobs in the United States

Commercial Store Customer Service Specialist - Full-time

Commercial Store Customer Service Specialist - Full-timeSherwin-Williams
Boulder, CO, United StatesOn-site5 hours ago
Workplace Type
Onsite
Location
Boulder, CO, United States
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
 

Full-time at Store #701638, located at: 3130 Valmont Rd, Boulder, CO 80301
 

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
 
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Process sales transactions accurately and consistent with policies and procedures
  • Maintain precise work order files and formulas
  • Tint and mix products, as needed, to customer specifications
  • Clean store equipment
  • Assist in making deliveries, as needed
  • Remain knowledgeable on products offered and discuss available options
  • Suggest ways to improve sales
Minimum Requirements: 
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future 
  • Must have a valid, unrestricted Driver’s License 
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion 
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation 
Preferred Qualifications: 
  • Have at least a High School diploma or GED 
  • Have at least one (1) year of experience working in a delivery, retail, or customer service position  
  • Have previous work experience selling paint and paint-related products 
  • Have previous work experience operating tinting and mixing equipment 
  • Ability to read, write, comprehend, and communicate in more than one language 
  • Ability to read, write, comprehend, and communicate in Spanish 

About Sherwin-Williams

Paint, Coating, and Adhesive Manufacturing

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 5,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to success. Our 64,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™. Equal Opportunity Employer of all protected statuses, including disability and veteran.

Employees
50594
Industry
Paint, Coating, and Adhesive Manufacturing

Team

Scott Thomas

Scott Thomas

Store Customer Service Specialist Jobs in the United States

Browse store customer service specialist jobs in the united states, sourced directly from company career pages and updated daily. As a Customer Service Specialist, you will play a vital role in ensuring customer satisfaction and resolving their queries effectively. In a dynamic work environment, you will be the frontline support for customers, providing assistance with their inquiries and technical issues. The job market for Customer Service Specialists is growing rapidly, presenting numerous opportunities for career advancement. The average yearly salary range for this role varies based on experience and location, typically ranging from $30,000 to $50,000. To excel in this role, you need strong communication skills, problem-solving abilities, and the willingness to learn new technologies. Understanding the balance between providing exceptional customer service and managing work-life harmony is key to thriving in this role.

Hiring snapshot

Based on the 36 most recent store customer service specialist listings

36
listings analysed
0%
remote
21
posted in the last week

Employers hiring now

Where the openings are

  • Lincoln, NE2
  • Oklahoma City, OK2
  • Bradenton, FL2
  • El Paso, TX2
  • Beaumont, TX2
  • Hilton Head, SC2

Work arrangement

100% on-site

75% part-time · 25% full-time

Common job titles

  • Store Customer Service Specialist · 26
  • Retail Store Customer Service Specialist · 4
  • Part-Time Store Customer Service Specialist · 3
  • Store Customer Service Specialist PT · 2

Store Customer Service Specialist Jobs in the United States FAQ

Common questions about store customer service specialist jobs in the united states.

Not looking for store customer service specialist roles? Jobr also lists openings for customer service representative, technical support specialist, and client success manager — all sourced directly from company career portals and updated daily.