IT Support Engineer (Junior)

About the role

Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and software teams driving DensityAI's AI accelerator program from first silicon through scale-out.

What you'll do

• Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation.
• Use and develop AI-assisted tool flows to accelerate support workflows and self-service.

What we're looking for

• Strong fundamentals in macOS, Windows, and Linux endpoint support
• 1+ years of IT support, helpdesk, or sysadmin experience (internships count)
• Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
• Comfort with shell scripting, basic networking, and command-line troubleshooting
• (Optional) Endpoint management (Intune, Jamf), Ansible / scripting automation, helpdesk-ticketing tooling, or experience supporting an engineering team

Compensation

Base salary: $90k – $140k USD per year, depending on experience and qualifications. Final offers depend on level, location, and skills relevant to the role. Additional compensation: equity grant per company guidelines; medical / dental / vision; 401(k); standard PTO. Discussed in detail during the interview.

Visa sponsorship

DensityAI sponsors qualified candidates for H-1B, O-1, TN, E-3, and other employment-based visas, and we welcome applicants on F-1 OPT and STEM-OPT. Work authorization is required at start; we provide immigration support to secure or transfer status.

Equal Opportunity

DensityAI is an Equal Opportunity Employer.