Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management seeks a part-time Front Desk Associate / Access Control Officer for our luxury high-rise association, Azzurra, located in Marina del Rey, CA.

Compensation: $22.00

Schedule: 3 days a week: 11:00 AM – 7:30 PM (Must have open availability)

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What You’ll Do (Job Duties)

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.

Maintain the appearance of the front desk area, lobby, and main elevators

Monitor lobby activity and maintain access control

Provide concierge services

Complete Daily Activity Report

Answer and direct incoming phone calls. Receive and distribute resident parcels.

Address resident and guest concerns and questions.

Demonstrate a strong understanding of the association's governing documents.

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Who You Are (Skills/Experience)

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.

At least 1 year of customer service experience.

Hospitality, luxury retail, or fine dining experience is preferred.

Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor

Upbeat and positive team player attitude

Strong judgment and solutions-oriented

Proactive customer service approach

### Why Join Action?

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor

Here are a few perks to joining this amazing team:

Comprehensive benefits package for qualifying employees

Medical

Dental

401k with company match

Paid vacation

Holidays, including Birthday Holiday

Paid sick hours

Pet Insurance

Values-driven company culture that encourages teamwork and excellence.

Dynamic and supportive work environment

Access to training and professional development opportunities

Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Front Desk/Access Control Associate - Azzurra

Compensation: $22.00

Schedule: 3 days a week: 11:00 AM – 7:30 PM (Must have open availability)

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Action Property Management