Executive Assistant - Mental Health Practice (022-0880)

​​Looking for Philippines-based candidates

Job Role: Executive Assistant

Compensation range: $1,200 AUD - $2,000 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: Our client is a specialised Australian mental health practice led by a senior clinician with deep expertise in neuropsychiatry and evidence-based treatment. Serving a sensitive and high-profile patient population, the practice operates with the utmost discretion and rigorous clinical standards making confidentiality and attention to detail essential in every role.

Role Overview: We are looking for a highly organised, discreet, and mentally resilient Executive Assistant to support a senior clinician in a fast-paced mental health practice. This is not a clinical role, there is no direct patient care involved, but a background in mental health (as a psychologist, nurse, or allied health professional) is strongly preferred to ensure comfort with clinical language, sensitivity to case materials, and an understanding of the regulatory environment.

You will be the operational backbone of the clinician's day-to-day work, managing diary and workflow systems, preparing appointment materials, and ensuring nothing falls through the cracks. Given the sensitive and confidential nature of the clientele, including high-profile individuals, cybersecurity awareness and strict confidentiality practices are non-negotiable.

Key Responsibilities: 

• Manage the clinician's diary and scheduling using Heidi software
• Organise clinical workflows and ensure a smooth patient journey from referral to review
• Prepare appointment scripts, templates, and briefing notes for consultations
• Monitor outstanding tasks to prevent patient abandonment and ensure continuity of care
• Uphold strict confidentiality and cybersecurity practices when handling sensitive client data
• Liaise with external stakeholders (referrers, allied health, insurers) professionally
• Support regulatory compliance and documentation with relevant health practitioner authorities
• Proactively identify and resolve operational issues before they escalate

Requirements

• Mental health background preferred; psychologist, nurse, or allied health professional

• Highly organised with exceptional attention to detail and ability to manage competing priorities
• Emotionally resilient, able to work with sensitive case materials professionally and objectively
• Cybersecurity-conscious with strong discretion in handling confidential data
• Excellent written and verbal communication skills in English
• Proactive and solutions-oriented; able to work independently with minimal direction
• Experience in executive support, medical administration, or clinical coordination
• Familiarity with Heidi or similar clinical scheduling software is an advantage

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.