As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote role with 25-50% travel annually to our ShipBob Innovation Centers. Preference given to candidates located within an hour’s drive of North Aurora IL, Fort Worth TX, Bethlehem PA, or Moreno Valley CA.

Remote applicants in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI

Role Description:

We are seeking a motivated and detail-oriented Learning Specialist to support the design, delivery, and continuous improvement of our training and development programs. This role focuses on executing high-quality training experiences, supporting a strong learning culture, and ensuring accurate training records and compliance across the organization.

What you’ll do:

Support the development and implementation of learning and development programs aligned with business needs.
Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
Ensure training activities follow organizational standards and established best practices.
Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
Maintain accurate and up-to-date training records for employees.
Track completion of required certifications and compliance training.
Assist in preparing reports on training completion, compliance status, and potential gaps.
Partner with internal teams to help meet regulatory and operational requirements.
Other duties/responsibilities as necessary.

What you’ll bring to the table:

Bachelor’s degree or equivalent professional experience.
2–4 years of experience in training, learning & development, or a related field. Preferred experience in operations, logistics, or fulfillment environments.
Experience supporting or delivering training programs.
Strong communication, organization, and facilitation skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Preferred experience with audit processes and knowledge of compliance requirements in a fulfillment/operations environment.

Perks & Benefits:

Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Paid Holidays & Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $70,500 - $79,268 for this role per our budget. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Learning Specialist

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ShipBob, Inc.