Greek Speaking Player Support Specialist for Riot Games Account - Work In Sofia

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Greek Speaking Player Support Specialist for Riot Games accounts, based in Sofia, Bulgaria. This role is perfect for passionate gamers who are committed to delivering exceptional support to the Greek-speaking player community. You will act as the primary liaison for players, addressing their questions and concerns to ensure a top-tier gaming experience.

Key Responsibilities

• Provide high-quality support to Greek-speaking players through various communication channels, including email and chat.
• Assist players with account management, technical issues, and gameplay-related inquiries.
• Resolve player concerns efficiently while maintaining customer satisfaction.
• Accurately document player interactions to improve support processes.
• Collaborate with internal teams to relay player feedback and enhance the overall gaming experience.
• Stay updated on Riot Games' titles and industry trends to provide informed assistance.

Requirements

• Fluency in Greek (oral and written) is required; proficiency in English is a plus.
• Previous experience in customer or player support roles is advantageous.
• Strong understanding of gaming culture and familiarity with Riot Games titles.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to troubleshoot technical issues and provide effective solutions.
• Willingness to work in Sofia, Bulgaria.