Office Manager & Employee Experience Analyst

The Office Manager at Rootstrap is the go-to person for making things happen. This role is responsible for supporting day-to-day operations, acting as a key point of contact, building strong relationships with stakeholders, and creating an exceptional workplace experience that enables our people to do their best work.

Responsibilities

• Provide administrative and operational support to the People and Admin team as needed.
• Partner with the People Experience team to organize company events, celebrations, and internal initiatives.
• Process invoices and support office budget management.
• Maintain budget reports and track office-related expenses.
• Manage office supplies and inventory (stationery, kitchen, cleaning supplies, etc.).
• Coordinate travel arrangements, including flights, accommodations, and transfers.
• Manage equipment inventory, purchases, and asset tracking.
• Oversee office operations and facilities, including maintenance, repairs, vendor management, and workplace improvements.
• Support onboarding and offboarding logistics, ensuring a smooth employee experience.
• Foster a positive and engaging office environment through employee-focused initiatives and activities.
• Act as the main point of contact for office-related needs, ensuring employees have the resources and support required to work effectively.
• Gather feedback regarding workplace experience and propose improvements that enhance employee satisfaction and engagement.
• Collaborate with different teams to support cultural initiatives and strengthen the overall employee experience.
• This is an on-site position, so the person in this role is expected to work from the office.

Required Qualifications

Hard Skills

• Minimum 2 year of experience in an administrative, office management, or operations role.
• Basic accounting knowledge and understanding of financial processes.
• Fluent English, both written and verbal.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office tools, particularly Word and Excel.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities simultaneously.

Soft Skills

• Strong ownership mindset and ability to make things happen.
• Proactive, adaptable, and collaborative approach to work.
• Excellent interpersonal and communication skills.
• Service-oriented attitude with a focus on delivering a great employee experience.
• High level of reliability, discretion, and professionalism when handling confidential information.
• Strong attention to detail while maintaining awareness of the broader business context.

Experience in IT companies will be considered a strong plus.

Join our team and enjoy:

• Access to Rootstrap University,Conferences/Certifications, and a Mentorship Program for your professional growth.
• Opportunities to organize cross-functional initiatives and receive 360 Feedback to improve your skills continuously.
• Gym benefits, psychological counseling, and weekly lunch reimbursements with special foods in the offices.
• An Onboarding kit and access to cutting-edge technologies and tools to make your work easier.
• Referrals program bonuses, After offices, Prizes, and special occasions gifts to celebrate your achievements.
• People Care referent to support your well-being and personal development.

We value your well-being and happiness. We grow together!

How we work:

• We offer a flexible and diverse work environment that fosters multicultural talent
• We value autonomy and creativity, we want people to bring ideas to the table and to think as leaders
• We put our focus on real human connections
• We have a commitment to excellence

At Rootstrap, we help companies launch, grow, and scale their digital products and services. With over 290 global team members, we’ve built products for clients like MasterClass, Universal, Google, as well as innovative startups and inspired pioneers. Earning regular recognition with Fastest Growing Company & Best B2B Service Provider Industry accolades, our team prides itself on making an impact that transcends our efforts. We have offices in Uruguay, Argentina, and Colombia, providing the flexibility to work remotely.