Strategic Consulting Alliance Manager

So, what’s the role all about?

The Strategic Consulting Alliance Manager leads and scales NiCE’s relationships with our top-tier global strategy and transformation consulting partners. This role serves as the single accountable executive owner of these alliances globally. In collaboration with the VP, Strategic Partnerships and Alliances, you will define strategic direction, establish a durable operating model, and convert alignment into scaled commercial and transformational outcomes across regions and industries.

In This Role, You Will

• Manage NiCE’s global strategic consulting alliances, including pipeline growth, customer impact, and long-term expansion across priority industries.
• Define and run NiCE’s operating model for these partnerships, spanning governance, joint planning, enablement, and execution across regions.
• Set joint priorities, resolve escalations, and ensure coordinated execution across global and regional teams.
• Shape and lead co-selling of complex, CxO-level enterprise AI transformation opportunities that leverage NiCE’s AI, cloud, and digital platforms.
• Coordinate internal stakeholders (product, research, GTM, legal, communications) to support partner-led strategic engagements and lighthouse opportunities.
• Establish and enforce clear IP, quality, and conflict-of-interest guardrails across joint engagements and any co-developed assets.
• Define vertical strategy and select flagship reference customers in partnership with NiCE’s strategic consulting alliance partner across priority industries.
• Build and coordinate a dedicated alliance pod over time (matrixed team), spanning partner management, technical leadership, enablement, and operations; provide day-to-day direction and ensure accountability through clear goals, routines, and stakeholder alignment.
• Establish durable reporting, metrics, and operating cadence to ensure consistent alliance performance and continuous improvement.

Have you got what it takes?

To be successful in this role, you’ll bring a combination of strategic consulting partnership experience, commercial leadership, and deep enterprise AI fluency:

• 5+ years in strategic alliances, partner sales, enterprise sales, or ecosystem leadership with extensive experience working in or with top tier advisory consulting firms.
• A strong combination of technology fluency and commercial leadership, ideally across business development, industry advisory, or alliances/partnership roles at a leading technology company.
• Proven ownership of global, multi-year strategic partnerships with executive accountability and measurable outcomes.
• Demonstrated success shaping and closing high-stakes, board-level enterprise transformation opportunities.
• Ability to design and scale joint operating models between senior, partner-led organizations.
• Strong executive presence with comfort operating under ambiguity, complexity, and accountability.
• Ability to influence cross-functionally across product, research, sales, legal, communications, and partner organizations.
• Industry expertise in at least one of the following verticals: Financial Services; Pharma & Life Sciences; Healthcare; or Retail.
• Deep literacy in enterprise AI, data, and cloud transformation.