Director of Operations

Director of Operations

St. Louis, MO & O'Fallon, IL Region

Lead Growth. Drive Results. Build Something That Matters.

Phoenix Home Care and Hospice is seeking an experienced Director of Operations to provide strategic leadership across our St. Louis and O'Fallon markets.

This is an opportunity for a proven healthcare leader to influence growth, operational excellence, financial performance, and patient outcomes while leading high-performing teams in one of our largest regions.

If you are passionate about developing leaders, improving operations, and creating exceptional experiences for patients and employees, we invite you to explore your next chapter with Phoenix.

Why Phoenix?

At Phoenix, leadership is more than managing operations. It's about creating opportunities, developing people, and building a culture where clinicians, caregivers, and patients thrive.

What We Offer

• Competitive salary with negotiable compensation based on experience
• Comprehensive Medical, Dental, and Vision benefits
• Spousal insurance options
• 401(k)
• Paid Time Off
• Continuing education and professional development opportunities
• Employee recognition programs
• Strong executive support and collaborative leadership team
• Mission-driven culture focused on compassion, honesty, and excellence

What You'll Do

As Director of Operations, you will provide leadership and oversight for regional operations, financial performance, growth initiatives, and team development.

Responsibilities include:

• Leading day-to-day operations across multiple service lines and locations
• Driving strategic growth and achieving operational and financial goals
• Partnering with Business Development teams to support market expansion and census growth
• Coaching, mentoring, and developing clinical and operational leaders
• Monitoring key performance indicators and implementing improvement strategies
• Ensuring compliance with all federal, state, accreditation, and company standards
• Supporting quality improvement initiatives and positive patient outcomes
• Managing budgets, payroll oversight, and operational efficiencies
• Collaborating with executive leadership to execute strategic initiatives
• Building strong relationships with referral partners, community stakeholders, and healthcare professionals
• Creating a culture of accountability, engagement, and continuous improvement

What You'll Bring

• Bachelor's degree in Healthcare Administration, Nursing, Business, or a related field
• Minimum of two years of home health, hospice, or healthcare leadership experience
• Proven success leading teams, driving growth, and managing operational performance
• Strong financial acumen and experience managing budgets and performance metrics
• Exceptional leadership, communication, and relationship-building skills
• Ability to inspire teams while maintaining accountability and operational excellence

The Ideal Candidate

You're more than an operator.

You're a leader who enjoys building teams, solving complex challenges, developing future leaders, and creating sustainable growth. You understand how strong culture, quality care, and operational excellence work together to create long-term success.