Project Manager III (6186)

Project Manager III

itD is seeking a Project Manager III to support the growth and execution of company expanding 1st Party Retail function. This role will play a critical part in driving operational and technology-focused retail initiatives, helping build the infrastructure and processes that power company evolving brick-and-mortar retail experience. The ideal candidate will bring deep experience in project and program management within consumer electronics retail, technology, or premium hospitality environments, along with a proven track record of delivering complex cross-functional initiatives from strategy through execution.

This is a hybrid role based in Burlingame, CA; Menlo Park, CA; Los Angeles, CA; or New York, NY, requiring onsite presence 3 days per week.

Pay Rate: $40 - $42.05(hourly) Depends on Experience
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Manage and deliver cross-functional retail operations and technology projects through all phases of the project lifecycle.
• Partner with technical and non-technical stakeholders to translate business requirements into actionable execution plans.
• Drive implementation and enhancement of retail systems including POS, ERP, CRM, AV, and in-store demo technologies.
• Break down complex initiatives into manageable workstreams and proactively drive execution in fast-paced, ambiguous environments.
• Collaborate with Retail Operations, Product Marketing, Enterprise Systems, Product Management, Retail Finance, and Retail Design teams to ensure seamless project delivery.
• Track, manage, and communicate project status, risks, dependencies, and milestones to leadership and cross-functional teams.
• Support operational process development, including creation and implementation of standard operating procedures (SOPs).
• Apply strong judgment and problem-solving skills to evaluate project outcomes and optimize execution strategies.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• Bachelor’s degree required.
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology company, or premium hospitality environment.
• Experience managing cross-functional initiatives from strategy through execution and delivery.
• Strong experience with project management tools such as JIRA, Asana, MS Project, Wrike, or similar platforms.
• Experience implementing and supporting retail systems including POS, ERP, CRM, AV, and demo technologies.
• Proven ability to develop and implement operational processes and SOPs.
• Strong communication and stakeholder management skills across technical and business teams.
• Ability to thrive in fast-paced, ambiguous environments while managing multiple priorities simultaneously.

Preferred Qualifications and Skills

• MBA or advanced degree preferred.
• PMP, Agile, or similar project/program management certification.
• Experience working within a technology company environment.
• Experience creating store-facing communications such as briefings, FAQs, and operational documentation.
• Demonstrated ability to leverage AI tools to improve productivity and operational efficiency.
• Strong analytical and problem-solving skills with a data-driven mindset.

Education

Bachelor’s degree in a relevant field or equivalent work experience required.