Norwegian Speaking Customer Support Jobs - Work And Live In Sofia

Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat.
• Assist clients with questions about products, services, and account issues.
• Resolve customer complaints and troubleshoot problems efficiently.
• Document and track customer interactions accurately.
• Collaborate with team members to improve customer satisfaction and service quality.
• Stay updated on product knowledge and company policies.

Requirements

• Fluency in Norwegian (written and spoken); English language skills are an advantage.
• Experience in customer service or support roles is preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Familiarity with customer support software is a plus.
• Positive attitude, willingness to learn, and team spirit.
• Attention to detail and excellent organizational skills.