Executive Assistant

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Our small team of Executive Assistants does more than just support our leaders: we’re the backbone of busy people at Zipline. We build strong relationships with the people we support and anticipate their needs without being asked. Our passion for helping others makes us an invaluable resource at Zipline.

As an Executive Assistant, you’ll bring enthusiasm, clarity, and organization across teams and ensure we spend our individual and collective time wisely. You’re a dependable individual who will proactively provide high-quality administrative support to our Leadership Team. You’re motivated by a fast-paced start-up environment where collaboration and communication are key to building the organization and its culture. You will effectively and calmly manage various projects, tapping into your strong multi-tasking skills, business instincts, and cross-functional communication skills. Your ability and willingness to take charge and meet tight deadlines will ensure your success in this multifaceted role!

This role is based at our South San Francisco, CA headquarters.

What You'll Do

• Partner with your designated Executive Team members to set them up for success by enabling them to focus on priorities and execute their work more effectively.
• Manage complex calendars with an understanding of business priorities, including using your judgment to help manage their time.
• Prioritize conflicting needs, handle matters expeditiously and proactively, and follow through on projects to successful completion, often with deadline pressures.
• Organize and facilitate large team meetings.
• Arrange travel by developing itineraries and agendas, including setting priority meetings with relevant parties attending events.
• Hold members of the Leadership Team accountable to deadlines, commitments, and responsibilities by persistently and appropriately following up with the relevant individual.

What You'll Bring

• 5+ years of experience as an Executive Assistant supporting a member of an executive team. Bachelor's Degree preferred.
• Excellent communication skills: You can clearly and strategically communicate verbally and in writing.
• Energy: You’ll bring infectious enthusiasm and proactiveness to every task you take on.
• Ability to multitask: We frequently have to do many different and sometimes competing tasks simultaneously. While this ensures you won't be bored, it requires mental flexibility and prioritization!
• Anticipating Needs: You’ll thrive if you have a high EQ, can anticipate needs, think critically, and offer solutions to problems with a high level of professionalism, confidentiality, and impeccable judgment.
• Organizational skills: You love being and keeping others organized and pride yourself on your attention to detail.

What Else You Need to Know