Employee Experience Program Manager
Axon
Posted about 6 hours ago
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
The Employee Experience Program Manager will play a key role in shaping and delivering a high-quality onboarding and employee experience at Axon. This role is focused on ensuring seamless execution of our New Hire Orientation (NHO) programs—particularly in Seattle—while supporting broader onboarding and L&D coordination efforts across the business.
You will serve as a central point of contact for onboarding, helping new hires get set up for success from day one. This role blends program execution, operational excellence, and employee experience, ensuring that our processes are scalable, consistent, and reflective of Axon’s culture. You’ll partner across teams to create a smooth, engaging, and well-organized experience for employees as they join and grow within the company.
What You’ll Do
Location: Onsite at our Seattle, WA office 4 days a week
Reports to: Manager, Global Employee Experience
Direct Reports: N/A
- Own and execute New Hire Orientation (NHO) in Seattle, ensuring a seamless and engaging onboarding experience
- Serve as a primary point of contact for onboarding, supporting new hires and stakeholders throughout the onboarding process
- Manage the L&D inbox, triaging requests and ensuring timely, high-quality responses
- Coordinate and oversee vendor partnerships (e.g., Insights Discovery, Predictive Index), including scheduling, logistics, and communication
- Support broader onboarding operations, ensuring processes are organized, scalable, and consistently executed
- Partner cross-functionally with HRBPs, Recruiting, IT, and Workplace teams to deliver a cohesive onboarding experience
- Identify opportunities to improve onboarding and employee experience processes, driving efficiency and consistency
- Support additional employee experience or L&D initiatives as needed
What You Bring
- 2+ years of experience in program coordination, onboarding, employee experience, or similar operational roles
- Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
- Experience working cross-functionally in a fast-paced environment
- Comfort managing logistics, vendors, and high-volume requests (e.g., inbox management)
- Detail-oriented with a strong sense of ownership and follow-through
- Ability to troubleshoot and problem-solve in real time
- Strong written and verbal communication skills
- A proactive, self-starter mindset with the ability to operate independently
Work Location
This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.
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