Eliot Community Human Services logo

Case Manager (BA) - PACT

Eliot Community Human Services

Posted about 8 hours ago

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a dedicated Case Manager to join our Program for Assertive Community Treatment (PACT) division. Eliot's Program for Assertive Community Treatment (PACT) is an evidence based model providing treatment, rehabilitation and support for adults with mental illness. This multidisciplinary team provides all inclusive behavioral health treatment and support in the community.

The ideal candidate will be dedicated to improving the lives of adults with mental health challenges and possess the interpersonal skills needed to build meaningful relationships with both the individuals we serve and members of the PACT team. Services are predominantly community based, including at consumers' homes, medical facilities, & other locations.

Responsibilities:

  • Deliver case management services as part of a multidisciplinary team, acting as primary case manager in alignment with Eliot policies and PACT standards
  • Collaborate with clients to develop individualized treatment plans and provide ongoing clinical interventions
  • Conduct timely assessments to evaluate client functioning, strengths, and needs as assigned by clinical leadership
  • Build therapeutic relationships to support client engagement, recovery, and goal achievement
  • Participate in rotating on-call coverage and evening shifts, offering crisis support and problem-solving interventions as needed

Qualifications:

  • Requires a Bachelor’s degree in Psychology or related field
  • Experience working with adults with severe mental illness
  • Valid Massachusetts drivers license

Schedule: Monday - Friday 8am to 4pm with rotating evening shifts

Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

Annual Salary
$48,000$48,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community.

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Job details

Workplace

Office

Location

Lowell

Experience

SE

Salary

48k - 48k USD

per year

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