Branch Manager

**Branch Manager – Light Industrial Staffing

Location: Southwest Houston, TX (Includes local territory travel)

FLSA Status: Exempt

Why This Role Matters

We are an established regional provider in the fast-paced light industrial and warehouse staffing sector. As our new Branch Manager, you will take full operational ownership of our Southwest Houston market. This is a hands-on leadership role where you will drive business development, oversee localized recruiting operations, mentor internal staff, and manage overall branch profitability.

If you are a bilingual, results-oriented professional who thrives in a high-urgency culture and excels at building strong client partnerships, this role offers a prime opportunity to expand market share and lead a dedicated team from the front.

What You’ll Do (The Impact You’ll Make) ** Branch Operations & Cultural Leadership

• Drive Performance: Lead and optimize daily branch operations to consistently achieve performance, revenue, and profitability targets.

• Build Great Teams: Hire, train, coach, and mentor internal branch staff, fostering a culture centered around accountability, teamwork, and client service excellence.

• Own the Metrics: Establish clear performance expectations and monitor core branch KPIs, including recruiting activity, order fulfillment, payroll accuracy, and employee turnover.

**Client Development & Market Growth **

• Expand Market Share: Target new business opportunities and identify ways to expand our presence within current accounts.

• Consultative Site Visits: Step away from the office to conduct regular on-site visits across active, inactive, and prospective client accounts.

• Service Escalation: Act as the primary escalation point for client concerns, partnering with operations and support teams to deliver exceptional customer experiences.

**Recruiting Excellence & Talent Pipelines **

• Secure the Workforce: Oversee the full recruiting lifecycle—interviewing, screening, and matching qualified field employees to client needs rapidly.

• Pipeline Management: Monitor localized workforce planning and staffing strategies to ensure robust candidate pipelines.

• Flawless Onboarding: Ensure high-touch field employee processes—including orientation, arrival calls, first-day check-ins, and consistent quality assurance follow-ups—are executed perfectly.

**Financial & Risk Compliance **

• P&L Integrity: Monitor branch operational expenses, labor costs, gross margins, and overtime to maximize profitability.

• Safety First: Execute workplace risk-management programs, conduct safety-focused client facility visits, and partner with clients to mitigate risk exposure and prevent industrial accidents.

• Tech Efficiency: Leverage specialized staffing technology and reporting systems to maintain impeccable electronic data records and boost operational speed.

**Who You Are **

• A Fast-Paced Leader: You have a strong sense of urgency, easily pivot between changing priorities, and possess a continuous-improvement mindset.

• Bilingual Communicator: You are fully fluent in both English and Spanish, allowing you to seamlessly connect with clients, internal leadership, and a diverse workforce field.

• An Industry Expert: You understand the operational dynamics of a warehouse or manufacturing site and know how to partner effectively with client operations managers.

• Mobile & Active: You are energized by a dynamic workday that splits time between a professional office setup and walking industrial/warehouse floors.

Qualifications

Required:

• Fully bilingual (English/Spanish).

• High School Diploma or GED equivalent.

• Minimum 2 years of leadership/management experience specifically within staffing, recruiting, logistics, warehouse, manufacturing, or equivalent service-based industries.

• Proven experience building and scaling teams in a high-urgency, metrics-driven environment.

• Proficiency with Microsoft Office and specialized staffing/recruiting technology tracking systems.

• Reliable transportation, a valid driver’s license, and active auto insurance to facilitate regular local territory travel.

**Preferred: **

Bachelor’s Degree. Strong background in business development and outside sales. Direct experience managing branch P&L, operational margins, and collections.