Customer Success Associate

Company Overview :  Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. 

We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device. 

• Product installation and provide troubleshooting support for devices. 

• Perform site assessments and communicate device requirements to the remote team. 

• Train healthcare professionals, including nurses and doctors, as well as patients, on the use of the Dozee device and the patient monitoring dashboard. 

• Coordinate with the remote team, providing detailed updates on activities conducted during site visits.

• Establish and maintain strong relationships with healthcare professionals, ensuring effective communication and collaboration.

• Assist in ad hoc operational task, as required

About Dozee (www.dozeehealth.ai)

Vision & Mission

Save Million lives with Health AI

Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours. 

Videos

1. Science Behind Dozee : Ballistocardiography & Artificial Intelligence

2. 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study

3. Dozee saves life of a mother at home

4. Leading Healthcare Game changers work with Dozee

5. Introducing Dozee VS

6. Dozee Shravan - A clinical grade RPM service

Dozee in News:

• A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.

• A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.

• A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.

• Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days. 

Key Highlights

• Founded : October, 2015

• Founders :  Mudit Dandwate, Gaurav Parchani

• Headquarters : Bangalore, India | Houston, USA | Dubai, UAE

• Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, Demis Hassabis, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures

• Stage : Series A+

• Team Strength : 280+

• Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home.

• Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified

• Achievements

• Forbes India 30 under 30

• Forbes Asia 100 to Watch

• Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech

• BML Munjal Award for Business Excellence using Learning and Development

• FICCI Digital Innovation in Healthcare Award

• Anjani Mashelkar Inclusive Innovation Award 

• Marico Innovation For India Award

To know more about life@dozee, click here. 

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