Croatian Speaking Hotel Reservations Agent - Work In Greece - Paid Relocation

Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.

Responsibilities

• Communicate effectively with Croatian-speaking clients to understand their accommodation needs.
• Book hotel reservations accurately while providing detailed information about hotels, pricing, and availability.
• Handle customer inquiries, resolve issues, and provide timely solutions to maintain high customer satisfaction.
• Maintain organized records of reservations and customer interactions.
• Collaborate with internal teams to ensure smooth booking processes.

Requirements

• Fluent in Croatian with excellent communication skills; English proficiency is a plus.
• Experience in hotel reservations, customer support, or travel industry preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Proficient with computers and reservation software applications.
• Willingness to relocate to Greece; paid relocation assistance provided by the company.
• Flexible and adaptable with a positive attitude towards work challenges.