French-Speaking Transportation Customer Experts - Work In Greece

Mercier Consultancy MD is seeking enthusiastic French-Speaking Transportation Customer Experts to join our team in Greece. In this role, you will be responsible for delivering outstanding customer service to French-speaking clients within the transportation sector. This position provides an excellent opportunity to leverage your language skills and customer service experience in a vibrant and international work environment.

Key Responsibilities

• Provide prompt and professional customer support to French-speaking clients regarding transportation services and inquiries.
• Assist with bookings, schedules, and resolving customer issues across multiple communication channels.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with internal teams to ensure smooth and efficient transportation operations.
• Stay updated on transportation policies, products, and procedures to guide customers effectively.
• Proactively identify ways to improve customer satisfaction and operational efficiency.

Requirements

• Fluency in French (spoken and written) is required; English proficiency is an asset.
• Experience in customer service, preferably within transportation or logistics industries.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• Ability to handle multiple tasks and resolve issues efficiently in a fast-paced setting.
• Familiarity with CRM tools and transportation software is beneficial.
• Detail-oriented, proactive, and committed to delivering excellent service.
• Willingness to work and live in Greece, adapting to a multicultural environment.