At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

We’re seeking a Senior Product Marketing Manager who combines B2C product marketing expertise with strong product management and technical delivery experience. In this role, you will shape the strategy, positioning, and execution of large-scale outreach and digital engagement products that advance federal communications, citizen services, and mission outcomes. You will define product and communications requirements that drive measurable improvements in public engagement and overall citizen experience.

This role requires a unique blend of marketing strategy, systems thinking, and delivery leadership. You will support platform and systems integration, release management, Agile workflows, and cross-team execution while ensuring that communications are clear, accessible, and effective.

The Work:

Marketing & Communications Management

Lead the product marketing vision and strategy, defining clear, actionable citizen-facing messaging that aligns with policy, technical requirements, and mission outcomes.
Shape multichannel communication workflows using A/B testing, analytics, and user insights to translate complex policy and technical information into clear, actionable messaging for diverse audiences, and optimize campaigns to improve engagement and comprehension.

Product Delivery Management

Maintain and prioritize product backlogs, defining requirements, user stories, acceptance criteria, and content needs that connect audience insights with delivery outcomes.
Define product requirements, user stories, acceptance criteria, and messaging needs for citizen-facing digital content while leveraging data, segmentation, and testing methodologies to inform product priorities and decisions.

Stakeholder Engagement & Cross-Functional Collaboration

Serve as the primary point of contact across Agile/SAFe teams supporting digital services, outreach, and communications, partnering closely with engineering, UX, content, marketing, and program teams to align product and outreach objectives.
Conduct structured discovery and ongoing collaboration with federal stakeholders, SMEs, and end users to validate messaging, workflows, and communications needs.
Provide clear, data-driven updates to executives and federal partners while driving cross-team alignment, managing ambiguity, and ensuring consistent delivery execution.

Here’s what you need:

10+ years of experience in B2C product marketing and digital product management, including product positioning, messaging, go-to-market strategy, and cross-functional Agile delivery leadership.
Proven success optimizing multichannel consumer campaigns (email, SMS, paid/organic social, web, outreach resources), to improve engagement and behavior‑change outcomes.
Hands-on experience with email marketing platforms, customer engagement tools, and/or CRM systems, with the ability to guide technical decisions and advise on platform strategy.
Strong product management fundamentals including roadmap development, requirements gathering, backlog prioritization, release planning, and delivery oversight using Agile methodologies and tools (Jira, Azure DevOps).
Ability to analyze web, email, behavioral, and campaign data to validate decisions and optimize product or messaging performance.
Strong client management and executive communication skills, including the ability to navigate ambiguity, manage escalations, and present confidently to senior leadership.

Bonus points if you have:

5+ years in big tech, SaaS, or communications-focused environments
1+ year experience leveraging AI for content optimization, research, and/or product insights
Experience in regulated industries and/or federal government environments
Experience with Adobe Campaign and/or Salesforce Marketing Cloud
Master’s or advanced degree

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$95,700—$211,700 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Senior Product Marketing Manager

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Accenture Federal Services