Automation & AI Integrations Specialist (f/m/x)

Our goal is to have a solar system on every roof, a storage unit in every house, and an electric car in every garage. Enpal makes this possible with an integrated total solution for decentralized energy—from solar systems and battery storage to wall boxes, smart meters, and heat pumps. At the heart of it all is our AI-powered platform Enpal.One+, which intelligently connects thousands of systems and efficiently optimizes electricity procurement and feed-in on the energy market.

Are you ready for solutions that are more than just a promise and bring real quality of life to thousands of households every day? What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy.

We’re hiring an Automation & AI Integrations Specialist to help us design and build reliable workflows across modern tools in the Customer Service team. This role is for someone who loves turning messy real-world processes into clean, dependable automation. You do need strong problem-solving skills, technical curiosity, and an excellent debugging mindset.

What you’ll work on

• Design automation solutions: translate business needs into workflow designs (inputs → logic → outputs), including edge cases and failure handling.

• Build and maintain automated workflows across tools (e.g., automation platforms, databases/spreadsheets, ticketing/CRM systems, internal tooling).

• Set up and improve AI agents (e.g., Langdock-style agents): prompting, evaluation, integrations, and safe rollout of changes.

• Integrate with APIs: webhooks, authentication, JSON payloads, pagination, and troubleshooting.

• Improve reliability and observability: logging, alerts, retries, idempotency, and runbooks so workflows can be operated confidently.

• Collaborate cross-functionally with ops and product to continuously refine and scale workflows.

What we’re looking for (must-have)

• Strong analytical mindset: you can quickly understand a use case, clarify requirements, and propose a practical build plan.

• Proven ability to debug: you can isolate issues, inspect logs/data, reproduce errors, and fix root causes—not just patch symptoms.

• Solid understanding of how integrations work: APIs, webhooks, auth, and structured data (JSON/CSV).

• Basic coding experience (scripting/automation-level): enough to transform data, write small utilities, and reason about logic.

• Comfort with modern collaboration tools and practices (docs, ticketing, structured communication).

Nice-to-have (desirable, not required)

• Experience with automation platforms like Make, Zapier, n8n, or similar.

• Experience with tools like Airtable, Notion databases, or operational data systems (forms, linked records, permissions).

• Database fundamentals (tables/relationships, basic SQL; Postgres/Supabase is a plus).

• Familiarity with Git/GitHub (repos, branches, pull requests) at a practical level.

• Experience integrating with ticketing/CRM systems (e.g., Intercom, Zendesk, Salesforce).

• Experience working with AI workflows (agent orchestration, evaluation, prompt iteration).

How you’ll work

• You’ll be expected to move from problem → design → build → test → monitor.

• You’ll document workflows clearly so others can understand and operate them.

• You’ll optimize for safety, auditability, and maintainability, not just “getting it to work once.”

Are you interested even if you don't meet all the requirements? Apply anyway! We look forward to discovering your potential—regardless of whether your experience meets every single requirement. ☀️

What we offer

• Work at Germany's first green unicorn - Play an active role in shaping the solar energy transition.

• The sun shines all over the world - At Enpal, you'll work with a highly motivated, diverse team of over 65 nationalities.

• The ideal setup for your focus - We are convinced that excellent results are achieved when the conditions are right. That's why we rely on a hybrid working concept that gives you the freedom to always work in the way that best suits your tasks. Do you need new inspiration on an international level? With Workflex, we offer you the opportunity to relocate abroad for up to 30 days a year, depending on your responsibilities.

• Grown-up business & startup spirit - In our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from height-adjustable desks and table tennis to stocked beverage fridges and barista coffee.

• Your kick-start at Enpal - Onboarding day with a welcome bag, buddy program, and a team that really supports you.

• Stay up to date & help shape the future - Transparent all-hands meetings, short decision-making processes, and an open feedback culture - without mistakes, there is no progress.

• The energy transition can only be achieved together - At Enpal, you can expect legendary team spirit and unforgettable team events.

• Your extra boost - 29 + 2 vacation days, discounted membership at Wellhub, and corporate benefits. Everything you need to help you achieve a good work-life balance.