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Marketing Account Manager

Pavago

Posted 14 days ago

📈 Marketing Account Manager (Email Marketing, SEO, WordPress & Client Success)

Full-Time | Remote | U.S. Business Hours

🚀 About the Role

We’re hiring a highly organized and client-focused Marketing Account Manager to manage relationships, oversee marketing execution, and ensure seamless communication across multiple high-level client accounts.

This is not a pure strategy role.

We’re looking for someone who can:
✅ Own client communication
✅ Coordinate marketing execution
✅ Manage campaigns and reporting
✅ Keep projects organized and moving
✅ Deliver a high-touch client experience

You’ll work closely with leadership while managing:

  • email marketing campaigns
  • website updates
  • SEO coordination
  • reporting and analytics
  • client workflows and communication

If you thrive in fast-paced agency or client-service environments and enjoy balancing marketing execution with relationship management, this role is a strong fit.

🔥 What You’ll Own

Client Relationship Management

  • Serve as the primary point of contact for client accounts
  • Manage communication across:
    • email
    • Slack
    • WhatsApp
    • Zoom/video calls
  • Lead recurring client meetings and status updates
  • Ensure clients remain:
    • informed
    • supported
    • aligned on priorities
  • Build strong, long-term client relationships

Marketing Campaign Management

  • Build and manage email marketing campaigns using:
    • Mailchimp
    • Klaviyo
    • similar platforms
  • Write and edit:
    • email copy
    • subject lines
    • campaign messaging
  • Manage:
    • audience segmentation
    • campaign scheduling
    • performance tracking
  • Monitor campaign performance and provide insights to clients

Website & Content Management

  • Update and manage website content using:
    • WordPress
    • CMS platforms
  • Ensure websites remain:
    • updated
    • accurate
    • aligned with marketing initiatives
  • Coordinate content changes and landing page updates

SEO Support & Optimization

  • Conduct SEO research and audits using:
    • Ahrefs
    • Semrush
  • Support:
    • keyword research
    • on-page SEO improvements
    • performance tracking
  • Monitor rankings and identify optimization opportunities

Reporting & Analytics

  • Analyze campaign and website performance using:
    • Google Analytics (GA4)
    • email analytics
    • SEO tools
  • Translate data into:
    • client-friendly reports
    • actionable insights
    • performance summaries
  • Track campaign progress and KPI performance

Workflow & Project Coordination

  • Coordinate tasks across:
    • marketing
    • design
    • content
    • leadership
  • Convert client feedback into:
    • action items
    • timelines
    • deliverables
  • Ensure projects remain:
    • organized
    • on schedule
    • clearly communicated

AI & Productivity Tools

  • Use tools such as:
    • ChatGPT
    • Claude
    • AI writing/research tools
  • Improve efficiency across:
    • content creation
    • communication
    • reporting
    • research workflows

💻 What We’re Looking For

Core Requirements

  • 3+ years of experience in:
    • marketing account management
    • client-facing marketing roles
    • agency account management
  • Strong experience with:
    • Mailchimp
    • WordPress
    • Ahrefs / Semrush
    • Google Analytics (GA4)
  • Excellent written and verbal English communication skills
  • Strong project coordination and organizational skills
  • Ability to manage multiple clients and priorities simultaneously

⭐ Nice to Have

  • HubSpot or Klaviyo experience
  • Canva or Adobe Express skills
  • Familiarity with:
    • Google Ads
    • Meta Ads
    • paid media reporting
  • Experience working with executive-level clients
  • Agency or fast-paced marketing environment experience

📅 What a Typical Day Looks Like

  • Respond to client requests and provide updates
  • Prepare for and host client meetings
  • Launch and monitor email marketing campaigns
  • Update website content in WordPress
  • Review SEO performance and keyword opportunities
  • Prepare analytics reports and client summaries
  • Coordinate deliverables across internal teams

In short:
You ensure clients stay informed, campaigns stay organized, and marketing execution runs smoothly from start to finish.

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Job details

Workplace

Hybrid

Location

South Africa

Experience

SE

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